Summary
Overview
Work History
Education
Skills
Timeline
Military Service
Generic

Ralph Iacobone

Nashport

Summary

Dedicated customer service professional with expertise in cash handling and complaint resolution. Committed to enhancing customer satisfaction and improving transaction efficiency.

Overview

8
8
years of professional experience

Work History

Customer Service Cashier

Lowe's
Zanesville, OH
04.2024 - 07.2026
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to meet store standards.

Customer Service Representative

Sam's Club
Zanesville, OH
05.2018 - 03.2024
  • Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
  • Streamlined checkout processes, improving transaction speed and accuracy.
  • Guided team members in best practices for product knowledge and service excellence.
  • Developed training materials to onboard new staff on customer service protocols.

Education

Associate of Applied Science - Ornamental Horticulture

Cumberland County College
Vineland, NJ
05-1972

Skills

  • Customer service
  • Customer satisfaction
  • Dependable attendance
  • Conflict resolution
  • Cash handling
  • Cash register operation

Timeline

Customer Service Cashier

Lowe's
04.2024 - 07.2026

Customer Service Representative

Sam's Club
05.2018 - 03.2024

Associate of Applied Science - Ornamental Horticulture

Cumberland County College

Military Service

Served in the US Naval Air Service for three years,  1972-1975.  Trained in Hydraulics on aircraft.