Summary
Overview
Work History
Education
Skills
Timeline

Ramanjeet Kaur

Lexington,KENTUCKY

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Tandoor Fine Indian Cuisine and Bar. Proven ability to enhance guest engagement and satisfaction through effective communication and upselling techniques. Strong work ethic and cash handling expertise contribute to a positive dining experience and operational efficiency.

Overview

6
6
years of professional experience

Work History

Server

Tandoor Fine Inian Cousine and Bar
01.2025 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Cashier Supervisor

Tandoor Fine Indian Cousine and Bar
01.2025 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Administrative Manager

India
05.2021 - 10.2023
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.

Teacher

India
12.2019 - 10.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Education

Master Of Science - Chemistry

Government College of Science Education And Resear, India
06.2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Safe food handling
  • Customer service
  • Cleanliness standards
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration

Timeline

Server - Tandoor Fine Inian Cousine and Bar
01.2025 - Current
Cashier Supervisor - Tandoor Fine Indian Cousine and Bar
01.2025 - Current
Administrative Manager - India
05.2021 - 10.2023
Teacher - India
12.2019 - 10.2022
Government College of Science Education And Resear - Master Of Science, Chemistry

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