RAMAZANI RAMAZANI
Irving
Summary
Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.
Resourceful professional in logistics and distribution management, known for high productivity and efficient task completion. Possess key skills in supply chain coordination, inventory management, and regulatory compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team cohesion in fast-paced environments.
Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams.
Skilled in leading operations within transportation, storage, and distribution sectors. Offer solid experience in optimizing supply chain logistics, managing warehouse operations, and implementing cost-saving strategies. Strong in team leadership, operational analysis, and problem-solving to enhance efficiency and reduce overheads. Contributed to significant process improvements in previous roles, ensuring timely delivery and inventory accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warehouse Manager
Amazon
08.2023 - 01.2025
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Resolved customer complaints related to product quality or delivery issues.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Prepared inventory for shipment by attaching tags and labels.
- Communicated regularly with other departments regarding supply chain activities.
- Consistently met company and department objectives within budget and time constraints.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Warehouse Manufacturing Supervisor
Boxed
09.2022 - 10.2023
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Assisted customers with product selection by providing detailed information about available products and services
- Processed orders and detailed transaction information to customers
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
- Developed and implemented safety policies and procedures for the warehouse team.
- Prepared and led staff training and instruction.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Supervised scheduling for freight and package shipments and managed return and transfer procedures.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Provided leadership to motivate staff members to achieve performance goals.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
- Identified problems and implemented effective solutions.
- Maintained proper inventory levels.
- Completed production plans by scheduling and assigning personnel to daily tasks.
- Communicated job expectations and monitored employees.
- Conducted root cause analysis on production issues, identifying solutions that prevented future recurrence of similar problems.
- Reported tool, machinery and equipment issues to maintenance personnel.
- Maintained open lines of communication between management and staff, fostering trust and transparency throughout the organization.
- Collaborated with cross-functional teams to achieve production goals and optimize workflow.
- Managed inventory levels to maintain optimal stock while minimizing waste and obsolescence costs.
- Monitored production schedules to ensure on-time delivery of products, meeting customer expectations consistently.
- Evaluated new technologies for potential adoption in the manufacturing process to increase efficiency or reduce costs.
- Performed accident investigations.
- Simplified complex procedures into easy-to-follow instructions for improved worker understanding and productivity.
Warehouse Manager/ Supervisor
TYSON FRESH MEATS
06.2018 - 07.2022
- Managing and supervising my team
- Oversee receiving, warehousing and distribution operations
- Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of tools and materials
- Identified problems and implemented effective solutions.
- Led continuous improvement initiatives by soliciting feedback from employees and incorporating their suggestions into the manufacturing process where feasible.
- Ensured product quality through rigorous inspection processes and adherence to industry standards.
- Supervised a team of skilled workers, providing guidance, training, and performance evaluation for continuous improvement.
- Managed departmental performance measures.
- Coordinated with suppliers for timely procurement of raw materials, maintaining uninterrupted production flow.
Education
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE
UNIVERSITY OF KINSHASA
07.2013
Skills
- Bilingual French
- Escalation Management
- Dispute Resolution
- Positive Attitude
- Customer Education
- Appointment Scheduling Measurement
- QuickBooks
- Call Center Experience
- Process Improvement
- Training and Development
- Computer Literacy
- Phone etiquette
- Scrum
- Live Chat
- Customer Satisfaction
- Complaint Handling
- Social Media Management
- Shipping and Logistics
- Negotiation
- Microsoft Project
- Microsoft Word
- Communication skills
- Account Management
- French
- Assertiveness
- Warehouse operation oversight
- Daily cycle counting
- Safety oversight
- Production planning
- Employee scheduling
Certification
- PMP Management, 01/01/22, 01/01/23
- CompTIA A+
- CompTIA Security+
- MCSA
- CompTIA Network+
Timeline
Warehouse Manager
Amazon
08.2023 - 01.2025
Warehouse Manufacturing Supervisor
Boxed
09.2022 - 10.2023
Warehouse Manager/ Supervisor
TYSON FRESH MEATS
06.2018 - 07.2022
BACHELOR OF SCIENCE (B.S.) - COMPUTER SCIENCE
UNIVERSITY OF KINSHASA
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