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 Hello, My name is Joseph Blackwell. I graduated from Full Sail University in July 2023 with my Bachelors Degree of Science in Game Design. July 2021, I became an inductee to The National Society of Collegiate Scholars honor society. My hope is to join a company that can help me to grow the skills I have acquired from during my college journey, as well as utilize past work experience and help me expand on them in order to further the knowledge I have. I am eager to learn more, and apply what I have already learned to the best of my ability. 

Service management professional with keen eye for optimizing service lanes and enhancing operational efficiency. Proven track record in driving customer satisfaction and implementing effective process improvements.
Service management professional with strong emphasis on team collaboration and result-driven performance. Adept at overseeing service lanes, ensuring smooth operations, and maintaining high customer satisfaction. Skilled in problem-solving, team leadership, and adapting to changing needs, with focus on efficiency and quality service delivery.

Customer service professional with ten plus years of experience in the field ranging from store managing to administrative assisting to owning my own beauty salon for 12 years.
 Career highlights include being recognized by supervisors, and district managers for having superior customer service skills.
 Academic background includes course work in criminal law, social psychology, and abnormal psychology in the workplace.

Results-driven professional with 7+ years at Asics, currently leading the Customer Service team in Barcelona. With a Master’s in Business Administration and three promotions in 5 years, I’ve excelled as an Orderbook Specialist and Team Lead. Skilled in SAP, Excel, and B2B portal management, I am known for strong teamwork and mentoring. Fluent in English and Spanish, with experience in multicultural environments, I thrive in global settings.

Yah Koffi

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Customer Service Team Lead

Bilingual Customer Service Representative (French)

French bilingual customer service representative

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Bachelor's degree in Management marketing -

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Customer Service Team Lead

Bilingual Customer Service Representative (French)

French bilingual customer service representative

Bachelor's degree in Management marketing -

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