Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ramcharit Nyathawada

Raleigh,NC

Summary

Certified PEGA Business Architect/SAFe 6 POPM and Business Systems Analyst with 10+ years of IT experience in telecom/wireless networks, health care management, and automobile industries. Skilled at understanding practical requirements to drive projects towards strategic goals. Actively seeks out chances to introduce creative and innovative solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Business Systems Analyst

Elevance Health
09.2023 - Current
  • Extensively worked on Member benefits, Claims, Adjustments, Pricing areas in HealthCare
  • Involved in defining the source to target data mapping, business rules, and data definitions
  • Communicated findings and recommendations to stakeholders in a clear and concise manner, using data visualization and storytelling techniques to facilitate understanding and drive informed decision-making
  • Worked exclusively on API mapping documents along with integrating multiple SOAP and REST services to source the respective Benefit and Claim information
  • Communications liaison between Product owners
  • Product managers, Business of assigned PEGA applications and Development team, ensuring alignment of technology solutions to business strategy, and facilitating project execution
  • Worked exclusively on capturing reporting requirements to BIX, Tableau reporting
  • Continually evolve and ensure delivery against an analytics roadmap aligned with business partners.
  • Assessed business requirements to create focused solutions.
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.

Sr. PEGA Business Systems Analyst

Verizon Wireless
10.2019 - 09.2023
  • Experience in Designing Workflow, Rule based Business Process management applications on Pega Rules Process Commander (PRPC)
  • Review of Business Requirements Document (BRD) and working with technical leads to perform technical analysis, impact assessment, and effort estimation to support strategic, operational, and tactical initiatives
  • Conduct daily DCO (Direct Capture of Objectives) sessions, Focus Group Interviews and Discovery Workshops with Product Owners for Requirements Elaboration
  • Coach other Business Analyst's to understand client's business needs and IT strategy and translate those into user stories and wireframes
  • Involved in the Soap Service designing for the Service Request and WSDL deployment
  • Expertise in troubleshooting and performance tuning of the applications using PRPC tools like Clipboard, DB Trace, Log Analyzer and PAL, respectively
  • Involved in Pega 7.x to 8.x migration
  • Utilize Jira to assess the Scrum Maturity of the team and coaching them to higher levels of maturity that is sustainable and comfortable to the team
  • Experience with PEGA Decisioning platform to generate promotions and offers
  • Involved in bringing the required SKU and product information from downstream source systems like Cassandra and legacy systems.

Sr. Business System Analyst

Anthem Inc.
11.2017 - 09.2019
  • Designs and Defines High level Architecture which leverages the different PRPC/Pega components along with external applications/components in the Technology stack/infrastructure to ensure most efficient fulfillment of the business requirements
  • Models end user business processes by developing Business Process Flow, Work Process flow and Swim Lane diagrams leveraging Pega OOTB (Out of the Box) features
  • Worked on Get Next Work Priority logic to route work objects to worklist
  • Develop and manage service definitions and data mappings for multiple system integrations realized through standard EDI (271, 278, CCF) and other Enterprise Business Services
  • Maintains user stories and requirements in product Backlog to support backlog grooming and sprint planning
  • Analyzes the data mapping of legacy and new systems to ensure correctness.

Programmer Analyst

Compass Inc.
02.2016 - 10.2017
  • Analyzed business requirements, system requirement specifications, and documented functional requirements and supplementary requirements in the Quality center
  • Involved in developing detailed test plan, test cases and test scripts using Quality Center for Functional, Security and Regression Testing
  • Used back-end database SQL queries
  • Created Test input requirements and prepared the test data for data-driven testing.

System Analyst

Accenture Services Pvt. Ltd.
09.2011 - 01.2013
  • BMW Automobile Project: Technical and functional support provided to handle various applications like Fapla/Proplanner using BMC Remedy Ticketing Tool.

Education

Master's in computer science -

University of Illinois Springfield
Springfield, IL
12.2015

Skills

  • Workflow Optimization
  • Scrum Framework
  • Enterprise Architecture
  • API Integration
  • Database Design
  • Requirements Gathering
  • Application support
  • Business Case Development
  • Stakeholder Management
  • Pega 7X,8X,Java, UML,XML, JSON
  • Oracle 8i/9i, SQL
  • Visio, Confluence, Balsamic, SharePoint
  • Postman, Soap UI, Splunk, Kibana, MS Visio, JIRA, Tableau

Websites

Certification

CPBA(Certified PEGA Business Architect ), SAFe 6 POPM

Timeline

Lead Business Systems Analyst

Elevance Health
09.2023 - Current

Sr. PEGA Business Systems Analyst

Verizon Wireless
10.2019 - 09.2023

Sr. Business System Analyst

Anthem Inc.
11.2017 - 09.2019

Programmer Analyst

Compass Inc.
02.2016 - 10.2017

System Analyst

Accenture Services Pvt. Ltd.
09.2011 - 01.2013

Master's in computer science -

University of Illinois Springfield

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Ramcharit Nyathawada