Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Rami Kaafarani

Miami Beach,FL

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Shish Kabob Express Am. Skilled in cash handling and exceptional customer service, I effectively managed high-volume orders and resolved guest complaints, significantly improving service quality. Expert in fostering guest engagement and multitasking, I consistently deliver outstanding results.

Overview

4
4
years of professional experience

Work History

Server

Pamplemouse on the Bay
06.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Montanas
06.2023 - 03.2024

Restaurant Supervisor

Shish Kabob Express Am
01.2021 - 02.2023
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.

Bakery Chef

Al Massri
03.2020 - 01.2021
  • Consistently met tight deadlines for high-volume orders without compromising quality.
  • Maximized freshness of baked products through careful scheduling of production times.
  • Managed daily operations of the bakery, delegating tasks effectively to optimize productivity.
  • Enhanced customer satisfaction by creating appealing and delicious baked goods.

Education

High Scool -

Abbasiah
Lebanon

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Languages

Arabic
Native or Bilingual
French
Professional Working
Spanish
Professional Working
English
Native or Bilingual

Timeline

Server

Pamplemouse on the Bay
06.2024 - 08.2024

Server

Montanas
06.2023 - 03.2024

Restaurant Supervisor

Shish Kabob Express Am
01.2021 - 02.2023

Bakery Chef

Al Massri
03.2020 - 01.2021

High Scool -

Abbasiah

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Rami Kaafarani