Ramia Ajyb

• Achieved over 50% increase in high jewelry sales through strategic planning and effective team leadership.

• Cultivated high-performing team with consistent coaching and training initiatives, resulting in superior sales outcomes.

• Executed personalized experiences for clients, enhancing loyalty and fostering repeat business.

• Drove brand loyalty and advocacy through collaborative efforts, consistently surpassing sales targets.

• Promoted innovation and ownership among team members, contributing to higher sales volumes.

• Maximized sales opportunities by conducting daily briefings focused on appointment-driven performance.

• Ensured expertise continuity in high jewelry sales by maintaining strong talent retention rates.

• Build a strong entrepreneurial team by providing consistent feedback and coaching in order to elevate our talent.
• Doubled High Jewelry Business within 1 year of being in Coral Gables.
• Continue to build a store bench for talent keeping top talent engaged, and ready to move them when we have opportunities.
• Elevate client experience and strengthen the relationship between the clients and the brand.
• Have a 360 view of the business to ensure a seamless client experience and maximize every opportunity.
• Drive Brand desirability and client centricity by collaborating with business partners and the team on daily bases.
• Daily huddles to engage team members, strategize for business and plan for appointments driven culture.
• Create memorable moments for our clients and team to drive brand loyalty.

• Grow and support team members to exceed their goals.
• Support my leaders to deliver/exceed the company vision.
• Elevate and Deliver excellent customer service experience.
• Hire talent to ensure the success of the team and the store.
• Enhance and enrich the relationship with both customers and team members.
• Support sales floor and Operations team to drive sales and deliver exceptional service.
• Assist in managing performance reviews for all team members: Touch bases, coaching and developing.

• Drove sales and motivated team members to deliver great customer service and reach their daily goals.
• Assisted in managing performance reviews for all team members; 1-on-1 touch bases, coaching and developing the team for growth and success.
• Supported the store management to increase month to month sales revenue.
• Scheduled and managed time clock for employees prior to submitting to payroll.

• Exceeded sales goals and motivated team members to meet and exceed sales targets.
• Delivered an exceptional customer service.

• Maximized daily sales.
• Attracted, engaged and motivated customers to make purchases by merchandizing, window displays.
• Created window displays and advised customers of latest trends.