Ramiah Douglas
Louisville
Summary
Dynamic and adaptable professional equipped for leadership roles and independent projects, consistently driving results. Proven success in team management and project oversight while thriving in fast-paced environments. Renowned for reliability, flexibility, and exceptional organizational skills that ensure smooth team operations and successful attainment of objectives. Committed to fostering collaboration and innovation to achieve strategic goals.
Overview
2026
2026
years of professional experience
Work History
Team Lead
SPARE PAIR OF HANDS
LOUISVILLE, KY
01.2023 - Current
- Lead and supervise team members, assign daily tasks, and ensure quality standards are met.
- Conduct initial client consultations and manage ongoing client relationships.
- Execute specialized client requests, including event setup, delivery intake, and home organization.
- Maintain environmentally conscious practices and ensure safe, efficient work environments.
Cleaning Specialist
FREEDOM CLEANING
LOUISVILLE, KY
01.2021 - 01.2022
- Performed comprehensive residential cleaning, sanitation, and maintenance tasks.
- Ensured high standards of cleanliness and client satisfaction across multiple households.
- Managed time, supplies, and workflow to complete assignments efficiently.
Home Remodel Assistant
DOUGLAS RENOVATION
LOUISVILLE, KY
01.2020 - 01.2021
- Supported remodeling projects by preparing materials, painting, and maintaining safe work sites.
- Assisted with demolition cleanup and ensured tools and supplies were organized and accessible.
- Contributed to efficient project completion through reliable on-site support.
Human Resources Assistant
EXPRESS EMPLOYMENT PROFESSIONALS
LOUISVILLE, KY
01.2019 - 01.2020
- Supported recruiting efforts by conducting interviews and onboarding new associates.
- Utilized applicant tracking and background check systems to process candidates.
- Conducted drug screenings and maintained compliance with hiring procedures.
- Built relationships with clients to understand staffing needs and ensure placement success.
Additional Work Experience
Various Organizations
LOUISVILLE, KY
2014 - 01.2019
- Delivered administrative, customer service, and member support across Job Corps, USA Today, Passport Health Plan.
- Managed records, processed inquiries, and resolved service issues while maintaining accuracy, confidentiality, and compliance.
- Supported front-office operations, client engagement, and community-facing activities to enhance service quality and organizational efficiency.
- In addition to administrative roles I have worked for UPS and Prologistix working in areas such as loading/unloading, hazmat clean up, and picking/packing.
Education
Associate of Applied Science - Human Services
Jefferson Community & Technical College
Louisville, KY06-2028
Skills
- Administrative Support
- Client & Customer Service
- Delivery Driving
- Coaching and mentoring
- Data Entry & Record Management
- Loading/ Unloading & Piking/ Packing
- Microsoft Office (Word, Excel)
- Trauma-Informed Communication
- Problem Solving & Critical Thinking
- Organization & Attention to detail
- Process improvement
- Schedule management
Timeline
Team Lead
SPARE PAIR OF HANDS
01.2023 - Current
Cleaning Specialist
FREEDOM CLEANING
01.2021 - 01.2022
Home Remodel Assistant
DOUGLAS RENOVATION
01.2020 - 01.2021
Human Resources Assistant
EXPRESS EMPLOYMENT PROFESSIONALS
01.2019 - 01.2020
Additional Work Experience
Various Organizations
2014 - 01.2019
Associate of Applied Science - Human Services
Jefferson Community & Technical College