Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ramin Noori

Ramin Noori

San Diego,CA

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

Employer
Kabul,Afghanistan, Kabul
01.2011 - 08.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Improved customer service wait times to mitigate complaints.

Call Center Representative

Employer
Kabul,Afghanistan, Kabul
01.2009 - 01.2011

Education

Some College (No Degree) - Pharmacy

Habibia High School
Kabul,Afghanistan

Skills

  • Paperwork Processing
  • Complaint Resolution
  • Scheduling
  • Inbound and Outbound Calling
  • Report Generation
  • Call Management
  • Data Entry

Timeline

Customer Service Representative

Employer
01.2011 - 08.2021

Call Center Representative

Employer
01.2009 - 01.2011

Some College (No Degree) - Pharmacy

Habibia High School
Ramin Noori