Ramiro Muzquiz
El Cajon,CA
Summary
Skilled professional with strong work background, focuses on team collaboration. Flexible hard worker ready to learn and contribute to team success. Reliable worker comfortable handling demanding tasks through problematic conditions. Proven resourcefulness and handling of difficult projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.
Overview
12
12
years of professional experience
Work History
Learning Ambassador II/ Process Guide
San Diego, CA
10.2021 - Current
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in associates
- Organized and maintained environment conducive to productive learning experience for associates
- Devised special strategies for reinforcing material or skills based on needs, interests and abilities of individual associates
- Implemented instructional technology support using various tools for teaching and learning
- Instruct on proper utilization of computers and related technology
- Documented course development and archival processes as requested
- Responded to associates and faculty about issues regarding software systems and other instructional technology tool issues by e-mail or in person
- Created positive and rewarding client experiences through warm and friendly customer interactions.
Laborer
Otay, RCP Block & Brick
Mesa, CA
08.2018 - 03.2019
- Collaborated with team members to complete assigned tasks and meet tight deadlines
- Reported safety violations to supervisor to reduce risks and accidents
- Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling
- Operated pallet jacks and forklifts to load and unload supplies and materials
- Troubleshot tool malfunctions and executed swift repairs to reduce downtime
- Performed repetitive assembly tasks with hand and power tools and automated equipment
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Sales Associate
El Cajon, CA
08.2010 - 05.2014
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Built and maintained relationships with peers and upper management to drive team success
- Answered incoming telephone calls to provide store, products and services information
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Coordinated activities with other departments to ensure quality customer service
- Acted as initial contact in addressing customer concerns
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Negotiated and closed deals with minimal oversight.
Machine Operator
RCP Block & Brick
Santee, CA
01.1999 - 02.2006
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues
- Lubricated parts and performed minor maintenance to improve machine function
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines
- Selected proper cutting tools, calculating parameters to manufacture components and parts
- Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock
- Used CNC and manual equipment to perform rough and finishing machining, working with tin, sheet iron and sheet copper
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs
- Troubleshot and repaired machines to increase productivity and decrease spending
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
High School Diploma -
Bonita Vista Senior High School
Chula Vista CA05.1996
Computer Science
College of The Redwoods
Eureka CASkills
- Standard operating procedures
- Understanding
- Safety behaviors expertise
- Organizational skills
- Active listening
- Team building
- Leadership
- Quality Assessment
- Attention to Detail
- Verbal and Written Communication
- Team Collaboration
- Dependable and Cooperative
- Creative Thinking
Timeline
Learning Ambassador II/ Process Guide
10.2021 - Current
Laborer
Otay, RCP Block & Brick
08.2018 - 03.2019
Sales Associate
08.2010 - 05.2014
Machine Operator
RCP Block & Brick
01.1999 - 02.2006
High School Diploma -
Bonita Vista Senior High School
Computer Science
College of The Redwoods
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