Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Ramiro Reyna

Senior Helpers
Firestone,CO
Ramiro Reyna
1
Language
1
Certification
1
year of professional experience

Compassionate Bachelor of Social Work student with hands-on experience in rehabilitation services, crisis intervention, caregiving, and client advocacy. Skilled in therapeutic communication, behavioral support planning, documentation, and building meaningful relationships with diverse populations. Dedicated to providing ethical, person-centered care while collaborating with multidisciplinary teams to promote client well-being and independence.

Work History

Crisis Counselor Volunteer

10 Months
Crisis Text Line | 10.2025 - Current
  • Provided confidential, text-based crisis intervention and emotional support to individuals experiencing emotional distress.
  • Utilized active listening, empathy, and de-escalation techniques to help individuals regain emotional stability.
  • Conducted risk assessments to identify immediate safety concerns and determine appropriate interventions.
  • Collaborated with supervisors to ensure appropriate responses in high-risk situations.
  • Empowered individuals by identifying personal strengths, developing coping strategies, and connecting them with relevant resources.
  • Maintained accurate documentation while adhering to confidentiality and organizational protocols.

Caregiver

1 Year
Senior Helpers | 08.2025 - Current
  • Provided compassionate in-home care to older adults, promoting independence, dignity, and quality of life.
  • Assisted clients with activities of daily living (ADLs), including personal care, mobility, meal preparation, medication reminders, and companionship.
  • Completed assigned care objectives and maintained accurate electronic documentation through the organization's care management application.
  • Observed and documented changes in clients' physical, emotional, cognitive, and behavioral condition, promptly communicating concerns to supervisors.
  • Followed individualized care plans while adapting support to each client's unique needs and preferences.
  • Fostered trusting relationships with clients and their families through consistent, respectful, and person-centered care.
  • Collaborated with supervisors and members of the care team to ensure continuity of care and timely response to changing client needs.
  • Maintained professional boundaries, client confidentiality, and ethical standards while delivering services in clients' homes.
  • Demonstrated strong time management and organizational skills by managing multiple client visits and completing required documentation accurately and on schedule.

Social Work Volunteer

2 Months
Asindown Fundacion | 05.2026 - 07.2026
  • Supported individuals with intellectual and developmental disabilities in a multidisciplinary rehabilitation setting.
  • Assisted with speech, physical, and cognitive rehabilitation activities to promote communication, mobility, and daily functioning.
  • Encouraged client autonomy by supporting individuals in completing daily tasks with increasing independence.
  • Facilitated community integration through recreational outings, including park and pool activities, while promoting social engagement.
  • Built strong therapeutic relationships through consistent one-on-one support, fostering trust and client participation.
  • Assisted with group activities designed to improve social, communication, and life skills.
  • Supported clients with educational and homework-related activities to reinforce learning and independence.
  • Collaborated with supervisors to develop and implement behavioral support plans that promoted client safety and positive behavioral outcomes.

Education

BSW - Social Work

Colorado State University | Fort Collins, CO | 05-2027

No Degree - General Psychology

Front Range Community College | Longmont, CO | 03-2025

High School

Mead High School

Skills

Crisis Intervention
Therapeutic Communication
Behavioral Support Planning
Client Advocacy
Client Documentation
Behavioral Observation
De-escalation Techniques
Active Listening
Professional Boundaries
Rapport Building

Accomplishments

  • Apart of Phi Theta Kappa (PTK), an honor society offered to individuals who do well in college.
  • First generation student
  • 3.0 GPA

Certification

  • Colorado Mandatory Reporter Training (2026)
  • Psychological First Aid (PFA) Online (2026)
  • Safety Planning for Youth Suicide Prevention (2026)

Languages

Spanish
Limited Working

Timeline

Social Work Volunteer

Asindown Fundacion
05.2026 - 07.2026Read More

Crisis Counselor Volunteer

Crisis Text Line
10.2025 - CurrentRead More

Caregiver

Senior Helpers
08.2025 - CurrentRead More

Mead High School

High School
Read More

Front Range Community College

No Degree from General Psychology
Read More

Colorado State University

BSW from Social Work
Read More
Ramiro Reyna