Summary
Overview
Work History
Education
Skills
Timeline
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Shamiah Carter

Lithonia,GA

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

2
2
years of professional experience

Work History

VIP Bottle Server

Empire Lounge
Snellville, GA
05.2024 - 07.2024
  • Stocked ice bins regularly throughout the night for use in preparation of cocktails or drinks.
  • Set up tables in between patrons to reduce wait times.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Stocked service areas with supplies during slow periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Cashier

WNB Factory
Decatur, GA
03.2022 - 02.2024
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Cedar Grove High School
Ellenwood, GA
05-2024

Skills

  • Strong Work Ethic
  • Menu knowledge
  • Reservation Management
  • Exceptional customer service
  • Professional Appearance
  • Stress Tolerance
  • First Aid Training
  • Efficient service
  • Guest Relations Management

Timeline

VIP Bottle Server

Empire Lounge
05.2024 - 07.2024

Cashier

WNB Factory
03.2022 - 02.2024

High School Diploma -

Cedar Grove High School

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Shamiah Carter