Ramneet Kaur
Queens,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated to partnering with teammates to promote an engaged and empowering work culture.
Overview
8
8
years of professional experience
Work History
Relationship Banker / Supervisor
Bank Of America
04.2019 - Current
- Develop and maintain strong client relationships, providing exceptional service and financial advice.
- Resolve client complaints and disputes to maintain satisfaction and loyalty.
- Maintain in-depth product and service knowledge for well-informed customer advice.
- Take ownership of daily and monthly financial center operations.
- Supervise teammates to establish smooth implementation of operational processes and procedures.
- Trained employees to standards by conducting coaching sessions and evaluating comprehension
- Identified performance shortcomings to develop and implement process solutions and developed action plans
Cash Office Associate
TJ Maxx
08.2015 - 04.2019
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Trained new employees on proper cash routines, procedures, and requirements.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Trained new employees on proper cash routines, procedures, and requirements.
Education
Bachelor of Arts - Economics
Queens College of The City University of New York
Flushing, NY05.2020
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
Long Island City, NY12.2017
Skills
- Mentoring and Training
- Operational Efficiency
- Managing customer relationships
- Employee training
- Organization and Time Management
- Dependable and Responsible
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Native or Bilingual
Timeline
Relationship Banker / Supervisor
Bank Of America
04.2019 - Current
Cash Office Associate
TJ Maxx
08.2015 - 04.2019
Bachelor of Arts - Economics
Queens College of The City University of New York
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
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