Summary
Overview
Work History
Education
Skills
Timeline
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Ramoan Johnson

Bellwood,IL

Summary

Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Server

The Roosevelt Salt Creek
08.2023 - 01.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Organized and detail-oriented with a strong work ethic.

Sales Associate

Home Depot
04.2017 - 05.2018
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Teacher Assistant/ Volunteer

Proviso West High School
09.2010 - 05.2013
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Created and developed lesson plans to meet students' academic needs.
  • Created lessons and online testing materials to facilitate remote learning.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Worked well in a team setting, providing support and guidance.

Canteen Volunteer

Hines VA Hospital
12.2010 - 05.2011
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
  • Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
  • cleaned and wiped down tables, restocked utensils, cleaned trays
  • Assisted in the preparation of food and beverages
  • Restocked and organized clean linens to support housekeepers

Education

Proviso West Hight School
Hillside, IL
05.2011

Skills

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Timeline

Server

The Roosevelt Salt Creek
08.2023 - 01.2024

Sales Associate

Home Depot
04.2017 - 05.2018

Canteen Volunteer

Hines VA Hospital
12.2010 - 05.2011

Teacher Assistant/ Volunteer

Proviso West High School
09.2010 - 05.2013

Proviso West Hight School

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Ramoan Johnson