Open To Work
Ramon Pilarski
Spokane Valley,WA
Summary
Dedicated and efficient professional with exceptional customer service skills, demonstrated through a successful track record at Wendy's and Walmart. Thrives in fast-paced environments with strong multitasking and organizational abilities. Proficient in heavy lifting and safe food handling, contributing to enhanced team efficiency through meticulous training and collaboration. Committed to delivering high-quality service while fostering a positive team atmosphere.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wendy's
Wendy's, 1201 N Barker Rd, Greenacres, WA 99016
04.2026 - Current
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Assisted in training using Wendy's 4-corner training program
- Coordinated scheduling and staffing to optimize resource allocation and workflow efficiency.
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in weekly inventory counts and product purchases based off use.
Shift Lead
Wendy's
Wendy's, 1201 N Barker Rd, Greenacres, WA 99016
03.2025 - 04.2026
- Supervised team operations to ensure compliance with company standards and procedures.
- Trained and mentored new staff on workflow efficiency and customer service excellence.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Crew Member
Wendy's
Wendy's, 1201 N Barker Rd, Greenacres, WA 99016
03.2024 - 03.2025
- Clean and operate grill, be prepared for unexpected rushes.
- Operate fryers & weekly clean fryers.
- Working in cooler/freezer, put truck/product away in a fast and efficient manner.
- Trained new team members on procedures, customer service.
- Collaborated with team members to complete orders.
- Operated kitchen equipment safely while adhering to health and safety regulations.
Online Grocery Associate
Walmart
Walmart Supercenter, 15727 E Broadway Ave, Spokane
06.2021 - 02.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfill orders using shortest, most efficient route.
- Load items into customers cars in neat and orderly fashion.
- Work outside for long periods of time.
- Trained new associates on best practices for online grocery operations and customer service standards.
Education
High School Diploma -
Washing Virtual Academies
Omak, WA06-2021
Skills
- Customer service
- Staff supervision
- Conflict resolution
- Money handling
- Willingness to learn
- Attention to detail
- Multitasking, task prioritization
- Problem-solving
Certification
- ServSafe: Food Protection Manager Certification
- Food Handlers
Timeline
Assistant Manager
Wendy's
04.2026 - Current
Shift Lead
Wendy's
03.2025 - 04.2026
Crew Member
Wendy's
03.2024 - 03.2025
Online Grocery Associate
Walmart
06.2021 - 02.2024
High School Diploma -
Washing Virtual Academies