Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Ramon Tellez

Aurora

Summary

Experienced and dependable worker with a solid history of efficiently executing diverse tasks. Proficient in labor environments and equipment operation, while consistently maintaining an organized and safe workspace. Known for strong work ethic and adaptability, poised to enhance team performance and drive positive outcomes.

Overview

3
3
years of professional experience

Work History

CSR

DSV Solutions
03.2025 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Processed transactions accurately, ensuring compliance with company policies and procedures.
  • Assisted in training new team members on customer service protocols and system navigation.
  • Collaborated with cross-functional teams to enhance customer experience and operational efficiency.
  • Developed strong relationships with clients by understanding their needs and preferences, fostering long-term loyalty.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Managed inventory control processes, utilizing warehouse management systems for accuracy.
  • Coordinated with logistics teams to optimize transportation schedules and delivery timelines.
  • Completed daily operations on time and maintained high standards of accuracy.

LTO Operator & Tasker

DHL Supply Chain
09.2022 - 09.2024
  • Analyzed system logs regularly to detect potential problems before they become major issues.
  • Coordinated with suppliers and carriers to schedule timely deliveries, optimizing logistics processes.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Inspected received goods for quality assurance, reporting discrepancies to maintain accuracy in inventory records.
  • Managed incoming and outgoing shipments, ensuring accurate documentation and inventory control.
  • Unloaded and loaded trailers while using proper technique.
  • Expert in putaways and case pickings.
  • Operated forklifts and pallet jacks to handle materials efficiently within warehouse environment.

Education

High School Diploma -

West Aurora High School
Aurora, IL
05-2020

Skills

  • Efficient data entry
  • Business administration
  • Customer service
  • Documentation and reporting
  • Teamwork and cooperation
  • Stand-Up and Sit-Down Forklift
  • Attention to detail
  • Warehousing operations

Languages

Spanish
Full Professional
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CSR

DSV Solutions
03.2025 - Current

LTO Operator & Tasker

DHL Supply Chain
09.2022 - 09.2024

High School Diploma -

West Aurora High School

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