Rosalynda Lucero
Thornton
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
CSR
Acme Distrbution
Aurora
09.2017 - Current
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answers customer calls/emails promptly
- Offer advice and assistance to customers, paying attention to special needs or wants.
- Responds to customer requests for products, services and company information.
Education
South High School
1700 E. Louisiana Denver 2000
Skills
- Data Entry and Maintenance
- Understanding Customer Needs
- Customer Account Management
- Efficient and Detail-Oriented
- Customer Data Confidentiality
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
Timeline
CSR
Acme Distrbution
09.2017 - Current
South High School
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