Summary
Work History
Education
Skills
Timeline
Generic

Ramon Torrence

Charlotte,NC

Summary

Dynamic Floor Manager at Freightliner Trucks with a proven track record in enhancing productivity through process improvements and effective team building. Skilled in inventory management and customer relations, I fostered a collaborative environment that boosted sales performance and team morale, while implementing energy-saving measures to reduce costs.

Driven Desired Position with proven background in managing floor operations effectively. Expertise in optimizing inventory management and enhancing customer satisfaction through strategic planning. Demonstrated leadership in training staff and coordinating team efforts for seamless operations.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Pit Boss successful at building positive relationships with staff and casino guests. Former security professional with expertise in conflict resolution and operations management.

Seasoned Floor Manager highly effective at managing wide-ranging tasks in support of Type operations. Excellent team leader and complex problem-solver with analytical and adaptable approach. Supportive supervisor and unbiased leader of numerous personalities and individuals.

Proactive management professional offering excellent team building and leadership skills demonstrated over strong retail career. Direct floor operations with proven revenue building and customer service skills. Advanced expertise in Product or Service sales strategies and trends.

Work History

Floor Manager

Freightliner Trucks A Division Of Daimler Trucks USA
Cleveland
2021 - 2026
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored team members on best practices in inventory management and customer service.
  • Implemented process improvements that enhanced productivity and reduced operational downtime.
  • Coordinated scheduling to optimize resource allocation and meet production targets effectively.
  • Managed store inventory and stock levels to maintain availability of products.
  • Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
  • Fostered culture of teamwork and cooperation, leading to more harmonious work environment.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Boosted sales performance through targeted training programs for new employees.
  • Enhanced team morale and productivity by implementing flexible scheduling system.
  • Implemented energy-saving measures, reducing operational costs while promoting environmental responsibility.
  • Coordinated promotional events, driving increased foot traffic and sales.
  • Facilitated team meetings to communicate targets and gather input on operational improvements.
  • Trained staff on new product features, ensuring knowledgeable customer service.

Industrial Maintenance

Landscaping Industrial Maintenance
Fayetteville
2000 - 2010
  • Supervised daily operations to ensure efficient workflow and adherence to safety standards.
  • Trained and mentored team members on best practices in inventory management and customer service.
  • Implemented process improvements that enhanced productivity and reduced operational downtime.
  • Coordinated scheduling to optimize resource allocation and meet production targets effectively.
  • Managed store inventory and stock levels to maintain availability of products.
  • Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
  • Fostered culture of teamwork and cooperation, leading to more harmonious work environment.
  • Led by example, demonstrating strong work ethic and commitment to excellence.
  • Boosted sales performance through targeted training programs for new employees.
  • Enhanced team morale and productivity by implementing flexible scheduling system.
  • Implemented energy-saving measures, reducing operational costs while promoting environmental responsibility.
  • Coordinated promotional events, driving increased foot traffic and sales.
  • Facilitated team meetings to communicate targets and gather input on operational improvements.
  • Trained staff on new product features, ensuring knowledgeable customer service.

Forest Service

Forest Service
Asheville
2008 - 2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Education

Associate of Science - Computer Science

Colorado Technical University
Colorado Springs, CO
04.2020

Skills

Employee management

Customer relations

POS systems

Policy enforcement

Stock management

Store maintenance

Department management

Expense tracking

Patron satisfaction

Operations administration

Recruitment and hiring

Team building

Hiring and training

Scheduling and coordinating

Professional and courteous

Computer skills

Process improvement

Managing operations and efficiency

Shift scheduling

Documentation and reporting

Schedule oversight

Business planning

Teamwork

Time management

Schedule management

Problem-solving abilities

Timeline

Floor Manager

Freightliner Trucks A Division Of Daimler Trucks USA
2021 - 2026

Forest Service

Forest Service
2008 - 2013

Industrial Maintenance

Landscaping Industrial Maintenance
2000 - 2010

Associate of Science - Computer Science

Colorado Technical University
Ramon Torrence