Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Ramona Penisoara

Fort Lauderdale,FL

Summary

Dynamic and customer-focused professional seeking a bartending/server position where I can leverage my strong communication skills and passion for delivering exceptional service to enhance the guest experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender/Server

The Terrace Grill at The Dalmar Hotel
04.2022 - Current
  • Deliver exemplary service in a fine dining environment, consistently earning praise for professionalism and attention to detail
  • Craft and present a variety of sophisticated cocktails, utilizing premium ingredients to enhance the guest experience
  • Collaborate closely with kitchen staff to ensure seamless service and timely delivery of high-quality food and beverages
  • Uphold stringent cleanliness and organization standards at the bar, adhering to health and safety regulations
  • Build strong relationships with guests, fostering a welcoming atmosphere that encourages repeat visits
  • Delivered outstanding service to guests in both bartending and serving roles, ensuring a memorable dining experience
  • Prepared and served a diverse range of cocktails and beverages, with a focus on quality and presentation
  • Managed multiple tables efficiently, balancing customer needs and maintaining a high level of service
  • Assisted in training new staff members, emphasizing teamwork and effective communication
  • Handled cash and credit transactions accurately and maintained proper cash drawer balance
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Bartender/Server

Tsukuro Asian Restaurant
03.2019 - 04.2022
  • Delivered outstanding service to guests in both bartending and serving roles, ensuring a memorable dining experience.
  • Prepared and served a diverse range of cocktails and beverages, with a focus on quality and presentation.
  • Managed multiple tables efficiently, balancing customer needs and maintaining a high level of service.
  • Assisted in training new staff members, emphasizing teamwork and effective communication.
  • Handled cash and credit transactions accurately and maintained proper cash drawer balance.

Bartender

Chima Brazilian Steakhouse
03.2017 - 05.2019
  • Provided exceptional service to guests, creating a welcoming atmosphere and ensuring customer satisfaction
  • Crafted a variety of cocktails and beverages, consistently adhering to quality standards
  • Managed bar inventory and supplies, reducing waste and optimizing costs
  • Collaborated with servers and kitchen staff to deliver seamless dining experiences
  • Trained new bartenders on drink preparation and customer service best practices

Education

High School -

High School
06-2003

Skills

  • Exceptional customer service
  • Cocktail preparation and presentation
  • Team collaboration and training
  • Cash handling and POS systems
  • Ability to manage multiple orders and tasks efficiently
  • Innovating new drinks or specials
  • Team player attitude
  • Outgoing Personality
  • Cleanliness and hygiene
  • Organizational ability
  • Customer service expertise

Languages

Romanian
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Certification

Bartender Certification

Timeline

Bartender/Server

The Terrace Grill at The Dalmar Hotel
04.2022 - Current

Bartender/Server

Tsukuro Asian Restaurant
03.2019 - 04.2022

Bartender

Chima Brazilian Steakhouse
03.2017 - 05.2019

High School -

High School

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Ramona Penisoara