Ramona Valdez
Bronx,NY
Summary
Future Human services professional eager and dedicated to promoting emotional, physical and intellectual advancement in the helping community. Adept at instilling discipline, focus and social skills. Offering 10 years of experience in childcare field. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Foster Care Case Aide
Rising Ground
04.2023 - Current
- Advocated for foster children by facilitating access to community resources and services to maximize safety and well-being of child.
- Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
- Coordinated transportation to appointments, school functions, and extracurricular activities for timely attendance and participation.
- Contributed to the overall success of the foster care system by working collaboratively with team members and demonstrating dedication to improving outcomes for children.
- Maintained accurate records of daily interactions, progress reports, and incident documentation to ensure a thorough understanding of each child''s situation.
CHILDCARE PROVIDER
Gi & Ko Laugh And Learn
12.2018 - 01.2023
- Enforced rules and managed behavior through developmentally appropriate discipline
- Maintained effective schedule balance between rest periods, active play, and instruction
- Consulted with families to discuss activities and behaviors of each child
- Helped children develop motor skills in preparation for preschool and kindergarten
- Organized field trips to enhance experiential learning opportunities for children in various cultural settings.
CUSTOMER SERVICE REPRESENTATIVE
Mega Aid Compounding Pharmacy
10.2017 - 11.2018
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Developed community reputation through commitment to customer satisfaction and strong client relationships
- Consulted with outside parties to resolve discrepancies and create expert solutions
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Education
Bachelor of Science - Human Services
Monroe College
12.2024
Skills
- Calendaring and Scheduling
- Activity Station Maintenance
- Group Discipline
- Safety Monitoring and Management
- Organization and Attention to Detail
- CPR
- Bilingual
Timeline
Foster Care Case Aide
Rising Ground
04.2023 - Current
CHILDCARE PROVIDER
Gi & Ko Laugh And Learn
12.2018 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
Mega Aid Compounding Pharmacy
10.2017 - 11.2018
Bachelor of Science - Human Services
Monroe College
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