Conscientious Social Services Director promoting 46 year career meeting with community members to understand local needs. Smart employee with expertise overseeing programs and managing budgets.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director
Catholic Charities Hispanic Senior Center
05.2022 - Current
Recruited, hired and trained employees on operations and performance expectations.
Cultivated and maintained relationships to promote positive work culture.
Managed staff, financials and key performance indicators to facilitate operations.
Guided and motivated staff to drive maximum performance.
Developed and presented new ideas and conceptualized new approaches.
Planned and implemented strategies to grow revenue.
Partnered with staff to create professional development plans to support personal and professional growth.
Generated reports to review data and issue actions for improvements.
Built strong referral network to generate new opportunities.
Director
Catholic Charities Hispanic Services Office
07.1997 - 02.2024
Recruited, hired and trained employees on operations and performance expectations.
Cultivated and maintained relationships to promote positive work culture.
Managed staff, financials and key performance indicators to facilitate operations.
Guided and motivated staff to drive maximum performance.
Developed and presented new ideas and conceptualized new approaches and solutions.
Planned and implemented strategies to grow revenue.
Partnered with staff to create professional development plans to support personal and professional growth.
Built strong referral network to generate new opportunities.
Generated reports to review data and issue actions for improvements.
Director
Catholic Charities Hispanic Family Center
07.2002 - 07.2006
Recruited, hired and trained employees on operations and performance expectations.
Cultivated and maintained relationships to promote positive work culture.
Managed staff, financials and key performance indicators to facilitate business operations.
Guided and motivated staff to drive maximum performance.
Developed and presented new ideas and conceptualized new approaches and solutions.
Analyzed problematic situations and occurrences to provide solutions and facilitate growth.
Planned and implemented strategies to grow revenue.
Partnered with staff to create professional development plans to support personal and professional growth.
Generated reports to review data and issue actions for improvements.
Built strong referral network to generate new opportunities.
Education
Masters of Education - Community Counseling
Cleveland State University
Cleveland, OH
06.1992
Bachelor of Arts - Social Worker
Cleveland State University
Cleveland, OH
09.1978
Skills
Behavior Health Clinical Skills
Non Profit management
Networking
Program management
Addictions expert
Community outreach
Certification
Licensed Social Worker, 1984
Licensed Independent Chemical Dependency Counselor, 1984