Ramsey Robbins
Jackson,USA
Summary
Dynamic server with extensive experience, primarily in restaurant, adept at enhancing customer satisfaction through effective conflict mediation, and clear communication. Proven ability to achieve sales goals by promoting high-profit items while maintaining a welcoming dining environment. Skilled in POS system operation and team leadership, ensuring seamless service during high-volume shifts.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
Belly Acres
Memphis, TN
12.2020 - 08.2024
- Managed orders and payments with POS system.
- Kept dining areas presentable and customer-ready, quickly handling spills, and resetting tables.
- Achieved sales goals by promoting high-profit items and daily specials.
- Informed kitchen staff of special order requests and dietary restrictions.
- Communicated realistic food preparation times and opinions on menu items to manage customer expectations.
- Maintained knowledge of current menu offerings, ingredients, preparation methods, and dietary restrictions.
- Resolved customer complaints with professionalism, ensuring customer satisfaction.
Server
Meyers Downtown Café
Lake Tahoe, California
01.2015 - 07.2019
- Processed credit card transactions, gift cards, and cash payments.
- Explained details for new menu items and daily specials.
- Followed safety, sanitation and food handling guidelines.
- Communicated professionally with customers, colleagues, ass, and supervisors.
- Trained new servers in company policies, guest service standards, and best practices.
- Adapted to changing menu items and specials, demonstrating flexibility and quick learning.
- Handled high-volume shifts without compromising service quality.
- Listened to guest needs and responded promptly for personalized service.
Education
Social Work
Union University
Jackson, TN04.2026
Theology
Impact 360
Pine Mountain, GA05.2025
Highschool
Westminster Academy
Memphis, TN05.2024
Skills
- Dining room maintenance
- Opening and closing duties
- Team player
- Friendly and outgoing
- Ordering procedures
- Team leadership
- POS system operation
- Clear communication
- Solid problem solver
- Conflict mediation
Certification
Mental Health First Aid
Timeline
Server
Belly Acres
12.2020 - 08.2024
Server
Meyers Downtown Café
01.2015 - 07.2019
Social Work
Union University
Theology
Impact 360
Highschool
Westminster Academy