Ramsey Rose
Urbana,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Business Service Representative/VT
Carle Foundation Hospital
Urbana, IL
10.2016 - Current
- Created patient charts, checked patients in to the Emergency Department and convenient care, fully trained in EPIC, obtained missing information from patients in every department, pre-registration, verified insurances, and various other tasks pertaining to registration.
Retail
General Nutrition Center (GNC)
Savoy, IL
02.2023 - 10.2024
- Provided information on supplements, processed customer payments, performed cleaning duties, managed online orders, offered personalized fitness and health advice/recommendations to customers, developed customer relationships, trained new employees and utilized effective sales tactics.
Coordinator
University of Illinois Statistical internship
Urbana, IL
04.2022 - 07.2022
- Created geographical maps for surveyors to locate their targeted residents, assessed and uploaded data received by surveyors, analyzed data in excel, created slideshows of recorded data, presented findings to PI and research team.
Customer Service Representative and Student Lead
University of Illinois Veterinary Medicine
Urbana, IL
11.2020 - 07.2022
- Triaged calls through the Emergency Department, providing advice based on input from Technicians or Veterinarians, scheduled and managed student hours according to their availability and trained new student workers.
Education
Psychology With An Interdisciplinary Concentration
University of Illinois
05-2024
Urbana High School
Urbana05.2020
Skills
- Insurance verifying
- Appointment confirmation
- Patient intake
- Payment collection
- Healthcare industry
- Data Collection
- Project Planning
- Fast Learner
- Training others
- Human Resources
Projects
- Champaign County Fiber Project - Led by Dr. MaryAlice Wu who is an Adjunct Assistant Professor in the University of Illinois Sociology Department. Our goal was to obtain information from residents of Champaign County regarding internet usage and willingness to change providers to see if bringing fiber optic internet to all of Champaign County was plausible. I was a coordinator who created maps and teams for surveying, assessed and analyzed data in excel obtained from surveyors and organized a presentation that included our findings.
Timeline
Retail
General Nutrition Center (GNC)
02.2023 - 10.2024
Coordinator
University of Illinois Statistical internship
04.2022 - 07.2022
Customer Service Representative and Student Lead
University of Illinois Veterinary Medicine
11.2020 - 07.2022
Business Service Representative/VT
Carle Foundation Hospital
10.2016 - Current
Psychology With An Interdisciplinary Concentration
University of Illinois
Urbana High School
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