Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ramsha Rahim

Carrollton,TX

Summary

Dynamic and versatile professional with proven experience supporting executive leadership, managing cross-functional teams, and driving business transformation. Skilled in executive administration, project management, marketing leadership, and large-scale event planning. Adept at implementing ERP, CRM, and reporting technologies to streamline processes, enhance decision-making, and improve organizational efficiency. Recognized as a hands-on leader who successfully manages diverse projects across finance, operations, purchasing, marketing, and data analytics while fostering collaboration and delivering measurable results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Executive Assistant to the Chief Executive Officer

Texas Wholesale
03.2023 - Current
  • Managed CEO’s calendar, executive meetings, and cross-department coordination, ensuring efficient workflows and timely decision-making.
  • Directed diverse projects across finance, operations, purchasing, marketing, and reporting, delivering results that aligned with business goals.
  • Led the marketing team (3 employees), overseeing campaigns, vendor coordination, multi-channel promotions, and brand strategy.
  • Supervised the analyst and Power BI development team (2 employees), developing executive dashboards and departmental reporting tools to drive data-based insights.
  • Planned and executed large-scale and high-profile events, including a Latin product showcase in partnership with P&G featuring Mexican soccer player Oswaldo Sánchez, the ASD Show in Las Vegas, local showroom trade shows, quarterly employee meetings, and annual holiday parties.
  • Collaborated with recruiting agencies to source and place employees across departments, while overseeing and managing performance of all outsourced staff.
  • Drove organizational transformation by implementing new technologies (CRM systems, purchasing platforms, ERP solutions), streamlining workflows, training teams, and enhancing business processes and structure.

PR Digital & Asst. Client Services

Brand Edge Pvt Ltd
07.2021 - 12.2022
  • Managed a portfolio of clients by assessing monthly reports, tracking activity, identifying growth opportunities, and highlighting potential risks in service operations.
  • Built and maintained strong relationships with clients and key accounts, ensuring satisfaction, retention, and long-term partnerships.
  • Collaborated with influencers, celebrities, and media partners to support PR initiatives and enhance brand visibility across digital platforms.
  • Responded to and resolved escalated customer service issues promptly, while researching digital sales trends and coordinating with design teams to deliver creative campaign materials such as banners and landing pages.

Email/ Chat Customer Support

Ibex
11.2020 - 04.2021
  • Communicated proactively with customers, addressing inquiries and concerns while ensuring clear, timely, and professional support.
  • Researched and investigated complex cases, collaborating with other departments to resolve escalated issues effectively.
  • Monitored customer feedback through surveys and data analysis to identify trends, improve service quality, and enhance overall customer satisfaction.

Education

Master of Science - Technology Management

Lindsey Wilson College
Columbia, KY
05-2028

MBA - Management Science

Amberton University
Garland, TX
05.2025

BBA - Sales, Marketing & Advertising

SZABIST
Karachi, Pakistan
06.2022

Skills

  • Executive Support & Time Management
  • Project Management
  • Team Leadership & Supervision
  • Event Planning & Management
  • Marketing Strategy & Campaigns
  • Data Analysis & Dashboard Reporting (Power BI)
  • Process Improvement & Change Management
  • ERP & Technology Implementation (CRM, Purchasing Tools, ERP Systems)

Certification

  • Next Economy MBA, LIFT Economy - September 2025 - April 2026

Timeline

Executive Assistant to the Chief Executive Officer

Texas Wholesale
03.2023 - Current

PR Digital & Asst. Client Services

Brand Edge Pvt Ltd
07.2021 - 12.2022

Email/ Chat Customer Support

Ibex
11.2020 - 04.2021

Master of Science - Technology Management

Lindsey Wilson College

MBA - Management Science

Amberton University

BBA - Sales, Marketing & Advertising

SZABIST

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Ramsha Rahim