Ramya Ward

I make and schedule appointments, i call and update customers. I restock the snacks and fridges, clean waiting rooms, assist customers with updates on there vehicles , relay messages and handle concerns customers may have.

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
• Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
• Loaded and unloaded shipping containers and vehicles.
• Assisted customers with special services requests such as certified mail or insurance claims, fostering trust in the USPS brand.