Ramya Yalamanchali
Home Maker
Prosper,TX
Summary
Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Motivated Cashier Team Lead with 2 years of experience training and encouraging new hires in busy retail locations. Proficient in break scheduling and task delegation. Comfortable handling customer-oriented or employee-instigated issues using soothing nature that prevents escalation.
Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Cashier Team Lead
Clothing Store
London, London
07.2010 - 10.2012
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored areas for security issues and safety hazards.
Education
Bachelor of Engineering Technology - Computer Science
The Oxford College of Engineering
Bangalore, India 09.2005 - 07.2009
Skills
Money handling
Timeline
Cashier Team Lead
Clothing Store
07.2010 - 10.2012
Bachelor of Engineering Technology - Computer Science
The Oxford College of Engineering
09.2005 - 07.2009
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