Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
INTERESTS
Timeline
OperationsManager
Ramzi Zaraa

Ramzi Zaraa

Austin,TX

Summary

Finance and administration professional with over 10 years of experience in urban transport companies. Skilled in financial management, budgeting, internal auditing, and HR management through ERP systems. Held senior roles such as General Manager Assistant and Operations Manager. Strong leadership, team development, communication, and decision-making skills with proven ability to optimize organizational efficiency.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Manager

EL DJAMAIYA LINAKL OUA EL KHADAMET (TRANSTEV GROUP)
04.2025 - 09.2025
  • Operations Manager – April 2025 to September 2025

General Manager Assistant

EL DJAMAIYA LINAKL OUA EL KHADAMET (TRANSTEV GROUP)
03.2025 - 04.2025
  • General Manager Assistant – March 2025 to April 2025

Head of Financial Operations Control Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2024 - 02.2025
  • Head of Financial Operations Control Department – February 2024 to February 2025

Head of Finance and General Resources Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2021 - 02.2024
  • Head of Finance and General Resources Department – February 2021 to February 2024

Head of Accounting Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
10.2018 - 08.2021
  • Head of Accounting Department – October 2018 to August 2021

Head of Procurement and Contracts Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
07.2015 - 08.2018
  • Head of Procurement and Contracts Department – July 2015 to August 2018

Professional Integration Program Employee

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2014 - 07.2015
  • Professional Integration Program Employee – February 2014 to July 2015

Security Team Leader

Royal Guarding and Security
04.2009 - 02.2014
  • Led security operations for high-profile events, ensuring safety and compliance with regulations.
  • Supervised team of security personnel, providing training and mentorship to enhance performance.
  • Developed and implemented security protocols to mitigate risks and improve response times.
  • Conducted regular security assessments, identifying vulnerabilities and recommending corrective actions.

HVAC Technician

Essalem Electronics
09.2007 - 04.2009

Education

Bachelor of Law and Political Science - Public Law

01.2025

Master’s Degree - French Literature – Francophone Literature

01.2017

Bachelor’s Degree - French Language and Literature

01.2011

High School Diploma - Literature

01.2007

Skills

  • Oversaw financial and accounting management processes to enhance operational efficiency Led HR management projects leveraging ERP systems for improved workforce management Analyzed data and generated insightful reports to inform decision-making Championed strategic communication and negotiation strategies to foster stakeholder relationships Mastered MS Office applications to create impactful presentations and reports

Certification

  • CERTIFICATE IN PUBLIC PROCUREMENT LAW – 2024
  • TRAINING IN LEADERSHIP AND COMMUNICATION – 2024
  • ADVANCED ERP SYSTEMS TRAINING – 2023
  • CERTIFICATE FROM THE NATIONAL SCHOOL OF ADMINISTRATION (PROJECT MANAGEMENT & TALENT DEVELOPMENT) – 2022
  • CERTIFICATE OF TRAINING IN LOGISTICS & SUPPLY CHAIN MANAGEMENT – NANO CONSULTING, 2024
  • CERTIFICATE OF TRAINING IN ERP SYSTEMS IMPLEMENTATION – NANO CONSULTING, 2024
  • CERTIFICATE OF TRAINING IN PROJECT MANAGEMENT & TEAM LEADERSHIP – NANO CONSULTING, 2025
  • CERTIFICATE OF TRAINING IN FINANCIAL PLANNING AND BUDGET CONTROL – NANO CONSULTING, 2025

LANGUAGES

Arabic: Excellent
French: Very Good
English: Intermediate

INTERESTS

Sports, Reading, Traveling, Teamwork

Timeline

Operations Manager

EL DJAMAIYA LINAKL OUA EL KHADAMET (TRANSTEV GROUP)
04.2025 - 09.2025

General Manager Assistant

EL DJAMAIYA LINAKL OUA EL KHADAMET (TRANSTEV GROUP)
03.2025 - 04.2025

Head of Financial Operations Control Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2024 - 02.2025

Head of Finance and General Resources Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2021 - 02.2024

Head of Accounting Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
10.2018 - 08.2021

Head of Procurement and Contracts Department

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
07.2015 - 08.2018

Professional Integration Program Employee

EPIC ETUS TÉBESSA – PUBLIC URBAN TRANSPORT COMPANY
02.2014 - 07.2015

Security Team Leader

Royal Guarding and Security
04.2009 - 02.2014

HVAC Technician

Essalem Electronics
09.2007 - 04.2009

Bachelor of Law and Political Science - Public Law

Master’s Degree - French Literature – Francophone Literature

Bachelor’s Degree - French Language and Literature

High School Diploma - Literature