Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ran Futerman

Newport Beach,CA

Summary

Proven track record in enhancing customer experiences and operational efficiency, notably at Dave and Busters. Expert in software installation, system upgrades, and electronics repair, coupled with exceptional teamwork and collaboration skills. Achieved significant improvements in game performance and customer satisfaction through innovative solutions and a strong work ethic. Well-versed in managing daily routes and emergency service calls to maintain functional and filled customer machines. Adept at maintaining inventory supplies, records and quality standards. Efficient, orderly and self-directed team player.

Overview

3
3
years of professional experience

Work History

Game Technician

Dave and Busters
05.2023 - Current
  • Enhanced player experience by maintaining and repairing arcade game machines promptly and efficiently.
  • Boosted the overall attractiveness of the gaming facility by maintaining a clean, organized, and visually appealing environment for players.
  • Optimized game performance by diagnosing software issues and implementing necessary updates or patches.
  • Collaborated with management to identify opportunities for upgrading or replacing outdated gaming equipment, resulting in an enhanced user experience.

Unpaid Intern

Computer Runner
04.2023 - 05.2023
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Increased productivity by streamlining computer repair processes and implementing efficient workflow strategies.
  • Participated in ongoing professional development opportunities to stay current with industry best practices for computer repair and maintenance techniques.

Sales Clerk

Micro Center
09.2022 - 12.2022
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Team Member

Pizza Hut
12.2021 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.

Education

Associate of Science - Computer Science

Irvine Valley College
Irvine, CA
12.2026

High School Diploma -

Woodbridge High School
Irvine, CA
06.2021

Skills

    Customer Support

    Software Installation

    System Upgrades

    Hardware maintenance

    Electronics Repair

    Strong Work Ethic

    Sales and Upselling

    Teamwork and Collaboration

    Parts Replacement

    Mechanical Repair

    Professional Experience with Power Tools

    Solder and Wiring

Languages

Hebrew
Native or Bilingual
English
Native or Bilingual

Timeline

Game Technician

Dave and Busters
05.2023 - Current

Unpaid Intern

Computer Runner
04.2023 - 05.2023

Sales Clerk

Micro Center
09.2022 - 12.2022

Team Member

Pizza Hut
12.2021 - 08.2022

Associate of Science - Computer Science

Irvine Valley College

High School Diploma -

Woodbridge High School

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Ran Futerman