Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Shannon Ferguson Jr

Fayetteville,NC

Summary

Arcade Game Technician at Omni Cinemas and Amusement Center with a strong work ethic and proven problem-solving abilities. Enhanced user experience by diagnosing and repairing gaming hardware, while collaborating effectively with team members. Recognized for conducting quality control tests that improved game performance and reliability, ensuring seamless gameplay for all users.

Developed technical skills in gaming environment, focusing on troubleshooting, repair, and maintenance of electronic systems. Adept at problem-solving and ensuring optimal performance and user experience. Seeking to transition into new field, leveraging transferable technical and analytical skills.

Overview

4
4
years of professional experience

Work History

Game Technician

Omni Cinemas
07.2024 - Current
  • Diagnosed and repaired gaming hardware issues to enhance performance and user experience.
  • Collaborated with team members to troubleshoot software malfunctions, ensuring seamless gameplay.
  • Conducted quality control tests on new game releases, providing feedback for improvements.
  • Maintained inventory of gaming components and tools, optimizing resource availability for repairs.

High-school Marching Band Manager

Seventy-First High School
08.2021 - Current
  • Managed inventory of musical instruments and equipment, ensuring proper maintenance.
  • Developed communication strategies with fellow band members.
  • Helped organized fundraising events to support band activities and trips.
  • Mentored student leaders, fostering teamwork and leadership skills within the band.
  • Maintained an organized inventory of equipment while ensuring that all gear was properly maintained or replaced when necessary.
  • Attended regular practices and private lessons to hone skills.

Class Representative

L.E.A.D
08.2023 - 06.2024
  • Facilitated communication between students and faculty to address concerns and enhance student engagement.
  • Organized events and activities to promote school spirit and foster community involvement among peers.
  • Collaborated with administration to implement feedback mechanisms for improving student experience and satisfaction.
  • Developed strategies for conflict resolution, ensuring a supportive and inclusive environment for all students.

Education

Seventy-First High School
Fayetteville, NC
06-2026

Skills

  • Customer support
  • Electronics repair
  • Hardware maintenance
  • Strong work ethic
  • Teamwork
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Parts replacement
  • Mechanical repair
  • Troubleshooting skills
  • Team collaboration
  • Machine operation
  • Effective communication
  • Cash handling
  • Decision-making
  • Equipment cleaning
  • Self motivation
  • Technical troubleshooting
  • Professionalism

Accomplishments

My biggest accomplishment is overcoming my ADD focus issues. School was hard for a long time, but I learned how to stay more focused. I still get sidetracked but for the most part I can manage it. My grades have gotten better with each year. I am now at a 3.2 GPA.

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Drawing and Painting

Timeline

Game Technician

Omni Cinemas
07.2024 - Current

Class Representative

L.E.A.D
08.2023 - 06.2024

High-school Marching Band Manager

Seventy-First High School
08.2021 - Current

Seventy-First High School

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Shannon Ferguson Jr