Summary
Overview
Work History
Education
Languages
Websites
Timeline
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Rana Hanna

Bayonne,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Pharmacy Technician

Pharmacy Tech
Bayonne, NJ
09.2024 - Current
  • Prepared and processed medical insurance claim forms and records.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.

  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Operated cash registers to accept payments from customers.

Kean University

Create newsletters
Union, NJ
01.2024 - Current
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Delivered products to customer locations on time.
  • Maintained schedule of class assignments to meet deadlines.

Research Intern

software testing
Union , NJ
09.2024 - 12.2024
  • Created automated testing scripts to improve the efficiency of software testing.
  • Evaluated new tools and technologies for use in software testing.
  • Created and optimized automated testing tools for repetitive tasks.
  • Produced test scripts for new automated software testing rounds.

Create Website

Create Website Service
Union , NJ
09.2024 - 12.2024
  • I created a web-based platform called 'Disney Movies' to make it simple for consumers to find and keep track of their favorite Disney movies. Users will be able to log in to their account and keep track of movies they've watched, movies they want to watch, and save comments about movies. Modern web technologies, including HTML, CSS, JavaScript, and a responsive front-end framework like React, will be used in the website's construction to enable dynamic user interactions. The project's goal is to make accessing the enormous Disney movie library easier by offering a simple, user-friendly interface that sorts and groups movies according to popularity, genre, and release date. Users may now find specific films or discover new ones more easily.

Law Office

Call Center Representative
Bayonne, NJ
06.2024 - 09.2024
  • Answered incoming calls from customers and assisted with product inquiries, billing questions, and other customer service-related issues.
  • Analyzed data collected during each call to identify trends in customer feedback.
  • Answered incoming calls and provided the highest level of professionalism and knowledgeable service to every customer.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Kean University

Holocaust Resource Center
Union, NJ
09.2023 - 12.2023
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

The Brain Institute of America, LLC

Creating website
Connecticut, NJ
07.2023 - 08.2023
  • Maintained cleanliness of work area to comply with safety regulations.
  • Planned and completed group projects, working smoothly with others.
  • Taught clients how to use technology-based tools to enhance their cognitive skills.
  • Facilitated group discussions about topics related to brain health and development.

Education

Bachelor of Science - Information Technology

Kean University
Union, NJ
12-2024

Associate of Science - Computer Science

Hudson County Community College
Jersey City, NJ
05-2024

High School Diploma -

Bayonne High School
Bayonne, NJ
06-2020

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Pharmacy Technician

Pharmacy Tech
09.2024 - Current

Research Intern

software testing
09.2024 - 12.2024

Create Website

Create Website Service
09.2024 - 12.2024

Law Office

Call Center Representative
06.2024 - 09.2024

Kean University

Create newsletters
01.2024 - Current

Kean University

Holocaust Resource Center
09.2023 - 12.2023

The Brain Institute of America, LLC

Creating website
07.2023 - 08.2023

Bachelor of Science - Information Technology

Kean University

Associate of Science - Computer Science

Hudson County Community College

High School Diploma -

Bayonne High School

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