Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ranae Henderson

Summary

Results-driven professional with over 20 years of experience in customer service and a successful track record as a Private Events Manager. Adept at cultivating strong relationships, resolving complex issues, and delivering exceptional client experiences. Highly motivated and dependable team player with a passion for learning, adaptability, and collaboration. Known for a strong work ethic, positive attitude, and unwavering commitment to excellence. Seeking to leverage interpersonal strengths and organizational skills in a dynamic office environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Private Events Manager

Hillcrest Country Club
01.2024 - 05.2025
  • Booking, planning, executing, & billing events at a private country club
  • Coordinated and organized a variety of events, from small business dinners to large High School Reunions
  • Planning and organization of company events and meetings, surprise birthday parties, celebration of life's, ensuring successful execution

Banquet Captain

Hillcrest Country Club
04.2023 - 01.2024
  • Created buffet and floor maps for events
  • Lead the team in set up and breakdown of banquet tables and chairs quickly and efficiently, ensuring that all events started and ended on time
  • Worked closely with the kitchen to ensure food stayed fresh on buffets and that food was served promptly on plated meals

Server/Bartender

Hillcrest Country Club
08.2022 - 04.2023
  • Maintained a clean and organized work area, resulting in improved safety and sanitation standards
  • Demonstrated an elevated level of customer service
  • Banquet and dining room server to members at private country club

Lead Bartender

The Keystone Ranch @ Vail Resorts
06.2015 - 06.2022
  • Made drinks for golfers before, during & after a round of golf
  • Bartender at large golf tournaments
  • Took food & drink orders for the homeowners at the golf course
  • Also have done the Beverage Cart Position

Education

GED -

Sandpoint High School
01.2000

Skills

  • Strong customer service
  • Responsive to new challenges
  • Consistently reliable
  • Team leadership
  • Promotes a collaborative work environment

Certification

  • ServSafe Manager, ServSafe February 2024- February 2029
  • Adult CPR/AED, Idaho CPR Plus April 2024 -April 2029
  • Work Smarter with Microsoft Word Coursera Course Certificate
  • Work Smarter with Microsoft Excel Coursera Course Certificate
  • Work Smarter with Microsoft PowerPoint Coursera Course Certificate

Timeline

Private Events Manager

Hillcrest Country Club
01.2024 - 05.2025

Banquet Captain

Hillcrest Country Club
04.2023 - 01.2024

Server/Bartender

Hillcrest Country Club
08.2022 - 04.2023

Lead Bartender

The Keystone Ranch @ Vail Resorts
06.2015 - 06.2022

GED -

Sandpoint High School

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