Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Clerical Assistant
Department of Child Services
09.2023 - 02.2024
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Interacted with customers by phone, email, or in-person to provide information.
Support Service Technician
Meridian Health Pediatrics
08.2022 - 07.2023
Ensured accuracy in insurance coverage validation.
Managed patient check-in process.
Managed patient scheduling and calendar management.
Directed incoming and outgoing calls through switchboard.
Maintained and updated filing systems.
Receptionist
Youth Opportunity Center
07.2007 - 07.2022
Maintained confidentiality of information regarding clients and company.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Responded to inquiries from callers seeking information.
Education
Technical Certificate - Business Administration
Ivy Tech Community College
Muncie, IN
05.2010
High School Diploma -
Muncie Central High School
Muncie, IN
05.1997
Skills
Scheduling and calendar management
Report Generation
Microsoft Office Suite
File Management
File Organization
Document Management
Timeline
Clerical Assistant
Department of Child Services
09.2023 - 02.2024
Support Service Technician
Meridian Health Pediatrics
08.2022 - 07.2023
Receptionist
Youth Opportunity Center
07.2007 - 07.2022
Technical Certificate - Business Administration
Ivy Tech Community College
High School Diploma -
Muncie Central High School
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