Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Randall G. Hauk

Seattle,WA

Summary

Detail-oriented legal professional with experience in legal support, case management, and client communications. Demonstrated expertise in maintaining confidential files, managing complex calendars, and supporting attorneys with document preparation. Strong background in research, deadline management, and cross-functional collaboration.

Overview

12
12
years of professional experience

Work History

Legal Assistant

Carroll Law Group
09.2023 - Current
  • Maintain case files and handle sensitive client communications while adhering to strict confidentiality protocols.
  • Manage calendar scheduling for multiple attorneys, ensuring seamless workflow and the meeting of critical deadlines.
  • Draft preliminary legal documents and correspondence.
  • Support comprehensive case preparation processes including research and document preparation.
  • Demonstrate exceptional attention to detail in legal documentation, file organization, and case management.
  • Open new client matters and maintain organized filing systems for active cases.
  • Track important deadlines and coordinate with attorneys to ensure timely completion of legal requirements.

Manager

Seattle Tigers Baseball Club
09.2020 - 08.2025
  • Instructed youth athletes in fundamental skills and strategies to realize performance goals.
  • Planned and implemented team training sessions, individual drills and practice games.
  • Promoted values needed for athletic success, such as self-esteem, sportsmanship, and a sense of discipline.
  • Managed team budget, communications, and training and competition schedules.

Customer Service Representative

SK Food Group
11.2019 - 03.2022
  • Processed high-volume customer inquiries, resolved complex issues, and maintained service excellence while driving customer satisfaction through proactive solutions.
  • Built strong relationships with diverse clientele, implemented effective communication strategies, and provided timely resolution to customer concerns.
  • Analyzed recurring customer pain points and developed targeted solutions, leading to improved service delivery and reduced follow-up inquiries.
  • Coordinated with cross-functional teams to facilitate fulfillment of customer needs, ensuring consistent service standards.
  • Managed sensitive client information with strict attention to confidentiality requirements.

Freelance Sportswriter & Editor
11.2013 - 11.2018
  • Wrote data-driven match reports, delivered comprehensive coverage across multiple international leagues while maintaining strict deadlines.
  • Developed engaging content to enhance reader engagement, built loyal readership base through consistent quality writing.
  • Coordinated with editors and fellow writers in multiple time zones to ensure comprehensive event coverage, shared research findings to strengthen content quality.
  • Pioneered new storytelling formats in sports journalism, integrated statistical analysis with narrative storytelling techniques.

Education

Bachelor of Arts - English Literature and Language, History

Central Michigan University
01.1994

Certification - German for Foreigners

University of Wuppertal
01.1994

Skills

  • Legal document preparation and review
  • Case file management and organization
  • Calendar management and deadline tracking
  • Client communication and relationship management
  • Research and analytical capabilities
  • Confidentiality and compliance protocols

Languages

Spanish
Limited Working
German
Limited Working

Timeline

Legal Assistant

Carroll Law Group
09.2023 - Current

Manager

Seattle Tigers Baseball Club
09.2020 - 08.2025

Customer Service Representative

SK Food Group
11.2019 - 03.2022

Freelance Sportswriter & Editor
11.2013 - 11.2018

Certification - German for Foreigners

University of Wuppertal

Bachelor of Arts - English Literature and Language, History

Central Michigan University