Randall Gray
Rockwall,TX
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Loan Officer
AKMortgage
07.2020 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Sales Associate
Vandergriff Honda
08.2023 - 06.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
NB Motors
02.2023 - 08.2023
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Warehouse Manager
Amazon
11.2021 - 05.2023
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Education
Associate of Applied Science - Accounting And Business Management
Eastfield College
Mesquite, TX05.2018
High School Diploma -
Royse City High School
Royse City, TX05.2016
Skills
- Fair Housing Regulations
- Customer Service
- CRM Software
- Phone and Email Etiquette
- Leasing and sales
- Application processing
- Clear Communication
- Creative Problem-Solving
- Lending
- Client Relations
Timeline
Sales Associate
Vandergriff Honda
08.2023 - 06.2024
Sales Associate
NB Motors
02.2023 - 08.2023
Warehouse Manager
Amazon
11.2021 - 05.2023
Loan Officer
AKMortgage
07.2020 - Current
Associate of Applied Science - Accounting And Business Management
Eastfield College
High School Diploma -
Royse City High School
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