Randall Hicks
Hooks,TX
Summary
Adept in customer service and cash handling accuracy,. My tenure at Sherwin-Williams honed my ability to enhance customer experiences through meticulous attention to detail and effective team collaboration. Achieved seamless transaction management at Texana Bank, demonstrating a blend of professional courtesy and problem-solving acumen. A self-starter and independent worker who can work with little supervision and complete tasks independently.
Overview
4
4
years of professional experience
Work History
Store Associate
Sherwin-Williams
01.2023 - 10.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Server
Olive Garden Restaurant
07.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bank Teller
Texana Bank
10.2020 - 04.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
BBA - Business Administration
Texas A&M University-Texarkana
Texarkana, TX05.2024
No Degree - Business Administration
Texarkana College
Texarkana, TX05.2021
Skills
Customer Service
Customer Assistance
Cash Handling Accuracy
Attention to Detail Focus
Team Collaboration
Problem-solving acumen
Professionalism and Courtesy
Hospitality service expertise
Independent worker
Timeline
Store Associate
Sherwin-Williams
01.2023 - 10.2024
Server
Olive Garden Restaurant
07.2021 - 08.2022
Bank Teller
Texana Bank
10.2020 - 04.2021
BBA - Business Administration
Texas A&M University-Texarkana
No Degree - Business Administration
Texarkana College
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