
Friendly, hardworking and efficient with over 30 years of customer service. Devoted to maximizing customer satisfaction with exceptional service and support. Goal is to be gainfully employed with a secure and successful company that offers good benefits and opportunity for advancement. Looking forward to becoming a valuable and dependable member of your team.
Completed work orders to diagnose and fix problems making the necessary repair. Inspect apartment for move outs and complete a comprehensive make ready process. Maintaining physical aspects of buildings, and common areas. Prepare unoccupied apartments meticulously for new tenants. Pool maintenance along with grounds keeping. Responded to customer inquiries quickly and professionally to increase satisfaction. Maintained accurate records of service calls and customer interactions for training and accountability purposes. Installed new equipment and explained operation and routine maintenance protocols to customers. Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands. Performed cycle counts to immediately spot errors and apply remedies. Placing new gear into our system and bar coding audio and lighting equipment. Executed deliveries in 26 foot box trucks throughout middle TN. Light vehicle and facility maintenance.
Assisting customers and shop techs with solutions for their repair by gathering pertinent information to place orders. Fulfilling parts orders with accuracy to assure they had all parts required to perform the repair properly. Resolving customer complaints on the counter and over the phone. Performing cycle counts, vendor returns. Invoiced customers and collect method of payment. Two year member of the safety committee.
Assistant crew chief with F-15 fighter jets.
Diagnosed malfunctions and replaced components and performed daily detailed inspections of aircraft. Maintained log book with all inspections and maintenance performed. Assisted specialists with repairs. Launch and recovery along with refueling. Maintaining a clean aircraft at all times. Assuring all maintenance was performed accurately and efficiently.