Randall Smith
Kissimmee
Summary
Dedicated server and bartender with a proven track record in delivering personalized dining experiences. Expertise in front-of-house operations, staff training, and effective order management, ensuring high customer satisfaction.
Overview
20
20
years of professional experience
Work History
Server Assistant
Wine Bar George
Buena Vista
06.2026 - Current
- Assisted servers with food and beverage delivery to enhance guest experience.
Server/Bartender/FOH Lead/Catering Assistant
Georgia Boys BBQ
Greeley
02.2024 - 05.2026
- Delivered exceptional service to elevate customer dining experiences across diverse settings.
- Trained staff on food and beverage protocols, improving service quality and customer satisfaction.
- Provided customer support at farmers markets and food truck events, ensuring satisfaction.
- Led front-of-house operations, fostering seamless service and team collaboration.
- Coordinated training sessions for bartending and catering staff, establishing consistent service standards.
- Maintained high customer satisfaction levels through attentive and responsive service.
- Managed retail inventory to maintain optimal stock levels, supporting uninterrupted service.
Server/Server Assistant/Take-Out Server
P.F. Chang's Bistro
Loveland
02.2022 - 02.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Coordinated delivery services, ensuring timely and accurate order fulfillment.
- Supported servers in food and beverage service, contributing to smoother operations.
- Monitored special dietary requirements, ensuring allergy safety for all patrons.
Server/AGM
Lucky Fins
Greeley
01.2021 - 02.2022
- Provided exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Oversaw ordering of alcohol and business supplies, ensuring optimal inventory levels.
- Collaborated with kitchen staff to ensure accuracy in order preparation.
- Ensured cleanliness and organization of dining and service areas, promoting a welcoming atmosphere.
Server
Sushi 1
Greeley
09.2020 - 01.2021
- Server
- Provided exceptional customer service to enhance guest dining experiences.
- Memorized menu items and daily specials for accurate recommendations.
- Collaborated with kitchen staff to ensure timely food delivery.
- Made cocktails
- Transported fried items from the kitchen to sushi chefs promptly during service.
Server/Bartender/Assistant FOH Manager
Raw Sushi Bistro Modesto
Modesto
04.2015 - 08.2020
- Implemented safe drop procedures and managed alarm access, ensuring security compliance.
- Performed alcohol inventory, maintaining stock accuracy and adherence to regulations.
- Created signature cocktail menu, enhancing guest experience and driving sales.
- Trained new servers on menu items and service standards, enhancing service delivery.
- Delivered excellent customer service in a high-pressure dining environment.
- Managed front-of-house operations, ensuring efficient workflow and guest satisfaction.
- Oversaw key carrier responsibilities to ensure operational security and accountability.
Server Trainer/Bartender Trainer
Raw Sushi Bistro Stockton
Stockton
04.2006 - 04.2015
- Server/Trainer
- Bartender/Trainer
- Signature cocktail menu creator
- Instructed new staff members on food handling procedures and service techniques.
- Trained new servers on menu items and restaurant procedures.
- Customized dining experiences by engaging with guests to understand their preferences
- Offered recommendations based upon preferences and dietary requirements
Education
Bachelor of Arts - Fine Arts
CSUStanislaus
Turlock, CA05-2020
Skills
- Manager Food Handler Certification 2025
- Front-of-house operations
- Food and beverage expertise
- Cocktail creation
- Order management
- Inventory control
- Guest prioritization
- Customized dining
- Customer service and support
- Time management
- Conflict resolution
- Guest relationship building
- Personalized interactions
- Staff training
Timeline
Server Assistant
Wine Bar George
06.2026 - Current
Server/Bartender/FOH Lead/Catering Assistant
Georgia Boys BBQ
02.2024 - 05.2026
Server/Server Assistant/Take-Out Server
P.F. Chang's Bistro
02.2022 - 02.2024
Server/AGM
Lucky Fins
01.2021 - 02.2022
Server
Sushi 1
09.2020 - 01.2021
Server/Bartender/Assistant FOH Manager
Raw Sushi Bistro Modesto
04.2015 - 08.2020
Server Trainer/Bartender Trainer
Raw Sushi Bistro Stockton
04.2006 - 04.2015
Bachelor of Arts - Fine Arts
CSUStanislaus