Randall Tiller
Abingdon,VA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Industrious Shift Leader fully invested in building strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2000
2000
years of post-secondary education
Work History
Shift Leader
Bojangles Famous Chicken
Abingdon, VA
03.2024 - Current
- Supervised team members during busy shifts to ensure efficient operations.
- Trained new staff on restaurant procedures and customer service standards.
- Managed inventory levels and restocked supplies as needed throughout the day.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in scheduling shifts to optimize workforce coverage during peak hours.
- Resolved customer complaints promptly and professionally.
- Supervised and led employees to maintain productivity and customer service levels.
Winder Operator
Federal Pacific
Abingdon, VA
01.2022 - 03.2024
- Operated winding machines to produce electrical transformers efficiently.
- Monitored production processes to ensure quality and safety standards.
- Maintained equipment by performing regular inspections and minor repairs.
- Ensured that all safety procedures were followed while operating winding machines.
Machine Operator Technician
Appalachian Cast
Abingdon, VA
01.2020 - 01.2022
- Operated machinery to ensure efficient production processes.
- Maintained equipment and performed regular safety checks.
- Monitored production output and reported any discrepancies.
- Documented maintenance logs for equipment performance tracking.
Education
The United States chemical School
- State Championships participant of football and baseball
- GPA: 3.5
Skills
- Team leadership
- Customer service
- Inventory management
- Staff training
- Equipment maintenance
- Safety compliance
- Problem solving
- Adaptability
Accomplishments
I am a honorably discharged veteran of Operation Iraqi Freedom. 2003-2004 & 2006-2007.
Timeline
Shift Leader - Bojangles Famous Chicken
03.2024 - Current
Winder Operator - Federal Pacific
01.2022 - 03.2024
Machine Operator Technician - Appalachian Cast
01.2020 - 01.2022
Powell Valley High School - ,