Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Randall Williams

New London,CT

Summary

Results-driven Sales and Finance Manager with award-winning background in Sales. Proficient in various CRM and DMS systems with experience in numerous facets of dealership operations including: Vehicle acquisition, internet management, fleet management, used vehicle wholesaling, back-end profitability optimization. Organized, efficient, and professional with years of experience in customer satisfaction, negotiating, and closing.

Overview

4
4
years of professional experience

Work History

Finance and Sales Manager

Speedcraft Volkswagen
Wakefield, Rhode Island
03.2024 - Current
  • Began utilizing Darwin for menu presentation and aftermarket contracting.
  • Became proficient in Auto/Mate and alternative DMS systems.
  • Increased store profitability by implementing improved sales strategies.
  • Helped increase overall aftermarket penetration on front and back end products through training the sales staff.
  • Maintained group-leading PPRU numbers and products per deal.
  • Further increased individual ability to maintain customer satisfaction and dealership profit without one impinging the other.

Finance and Sales Manager

Scranton Chevrolet of Norwich
Norwich, CT
06.2023 - 02.2024
  • Conducted training sessions for sales staff on customer service and product knowledge.
  • Monitored daily operations of the showroom ensuring compliance with company policies and procedures.
  • Ensured all paperwork was completed accurately for each transaction including finance contracts, warranties.
  • Negotiated deals with customers in order to close sales transactions quickly and efficiently.
  • Leveraged CRM database to drive customer contacts, appointments and sales.
  • Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
  • Analyzed customer credit histories in order to determine eligibility for loans.
  • Presented product menus to review aftermarket Service Contracts with clients to bolster back-end profitability.

Sales and Leasing Consultant

Valenti Cadillac
Hartford, CT
10.2020 - 06.2023
  • Provided product information, features, and benefits to customers.
  • Assisted customers in selecting vehicles that best met their needs while maximizing profit potential for dealership.
  • Led all sales staff in gross profit, sold units, and CSI.
  • Began managing new-car inventory through factory ordering process.
  • Awarded 2021/2022 General Motors Mark of Excellence Award.

Education

High School Diploma -

Bolton High School
Bolton, CT
05-2014

Skills

  • Profitability Optimization
  • Lender Relations
  • Product Knowledge
  • Reynolds & Reynolds / DocuPad
  • RouteOne
  • VinSolutions
  • vAuto
  • Automotive Registration and Titling
  • Menu Presentation
  • Used Vehicle Appraisal
  • Interpersonal Skills
  • Microsoft Office
  • Staff Management

Accomplishments

  • General Motors Mark of Excellence (2021 and 2022)
  • PlugStar Certified EV Specialist

Timeline

Finance and Sales Manager

Speedcraft Volkswagen
03.2024 - Current

Finance and Sales Manager

Scranton Chevrolet of Norwich
06.2023 - 02.2024

Sales and Leasing Consultant

Valenti Cadillac
10.2020 - 06.2023

High School Diploma -

Bolton High School

Similar Profiles

CREATE PROFILE
Randall Williams