Randi Bridges
Foresthill,CA
Summary
Proven Public Safety Dispatcher with a history at City of Roseville, adept in handling high-pressure situations and prioritizing emergency responses. Skilled in radio communications and maintaining confidentiality, excel in effective communication and incident documentation. Demonstrated ability to collaborate with law enforcement, enhancing community safety and operational efficiency.
Overview
8
8
years of professional experience
Work History
Public Safety Dispatcher
City of Roseville
02.2020 - Current
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights../
- Routed calls to police, fire, and ambulance service to meet individual call needs.
Public Safety Dispatcher
El Dorado County
09.2019 - 02.2020
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Maintained up-to-date knowledge of local geography, landmarks, and jurisdictional boundaries for accurate dispatching decisions.
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
TSA Agent
Department Of Homeland Security, TSA
10.2018 - 09.2019
- Assisted in deterring potential threats by performing regular and random security checks.
- Provided critical incident response, maintaining composure under high-pressure situations.
- Contributed to timely boarding process by efficiently managing passenger queues at checkpoints.
- Assisted passengers with disabilities or special needs, ensuring their comfort and safety throughout the screening process.
Loss Prevention Officer
JCPenney
10.2016 - 10.2018
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Skills
- Highly effective communication
- Radio Communications
- Emergency call response
- Incident documentation
Additional Information
Volleyball Experience:
- played volleyball starting at the age of 5, through college
- played travel volleyball throughout high school for TNT in Visalia, CA
- Coached kids camps all throughout college
-Coached club ages 12-18 for So Cal Elite
Timeline
Public Safety Dispatcher
City of Roseville
02.2020 - Current
Public Safety Dispatcher
El Dorado County
09.2019 - 02.2020
TSA Agent
Department Of Homeland Security, TSA
10.2018 - 09.2019
Loss Prevention Officer
JCPenney
10.2016 - 10.2018
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