Summary
Overview
Work History
Education
Skills
References
Timeline
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Randi Wadsworth

Springville

Summary

Dynamic Practice Manager with a proven track record at Urgent Care of Alabama, excelling in financial operations and strategic planning. Expert in regulatory compliance and contract negotiation, I successfully enhanced operational efficiency and spearheaded community outreach initiatives, fostering collaboration among diverse healthcare teams to elevate patient care quality.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work History

Practice Manager, Clinical Outreach Coordinator

Urgent Care of Alabama
Birmingham
04.2010 - 11.2024
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
  • Created and maintained electronic record management (EMR) systems to store data and develop reports.
  • Coordinated work activities and scheduling of medical staff.
  • Participated in strategic planning initiatives aimed at developing long-term goals for the practice's growth and success.
  • Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
  • Developed medical programs that promoted community health and research.
  • Created and implemented policies and procedures for effective practice management.
  • Provided leadership and guidance to the medical team in order to meet goals and objectives.
  • Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Assisted with development of regulatory compliance systems.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Performed administrative tasks such as creating budgets and forecasts, preparing invoices and contracts, ordering supplies and equipment.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Recruited, hired and trained new medical and facility staff.
  • Supported entire practice's staff, which boosted efficiency and improved overall process flow.
  • Assisted in creating content for website updates and blog posts related to outreach initiatives.
  • Onboarded an onsite, high-complexity PCR lab to improve opportunities and efficiency.
  • Designed remodeling plans in collaboration with contractors.
  • Collaborated with University of Alabama Athletics and Birmingham's prominent sports organizations and events.
  • Developed and managed digital marketing campaigns.
  • Implemented SEO best practices in social media postings to increase online visibility.

Education

Bachelor of Science - Biology

The University of Alabama
Tuscaloosa, AL
12-2003

BBA - Business Administration

The University of Alabama
Tuscaloosa, AL
09.1999 - 12.2004

Skills

  • Financial operations
  • Regulatory compliance
  • Strategic planning
  • Project management
  • Contract negotiation
  • Community outreach
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Prioritizing and planning
  • Healthcare operations
  • Clinical quality program standards

References

  • Cheri Canon, M.D. Chief Physician Executive, UAB Health System Email ccanon@uabmc.edu Phone 205-706-3682
  • Malcolm Nelson, M.D. Phone 205-706-3683
  • Additional references available on request

Timeline

Practice Manager, Clinical Outreach Coordinator

Urgent Care of Alabama
04.2010 - 11.2024

BBA - Business Administration

The University of Alabama
09.1999 - 12.2004

Bachelor of Science - Biology

The University of Alabama
Randi Wadsworth