Randi Lee Beams
Howell,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Server
Chefs International Inc.
09.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Assistant Manager
Hot Topic
11.2011 - 06.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Cosmetology License - Cosmotology
Capri Institute of Hair Design
Brick Township, NJ08.2017
High School Diploma -
Lacey Township High School
Lanoka Harbor, NJ06.2011
Skills
- Food Inspection
- Beverage Preparation
- Supply Restocking
- Table Bussing
- Guest Engagement
- Task Delegation
- Recruiting and Interviewing
- Customer Relationship Management (CRM)
- Team Motivation
- Business Administration
- Effective communication
- Workload management
- Client relationship management
Timeline
Server
Chefs International Inc.
09.2023 - Current
Assistant Manager
Hot Topic
11.2011 - 06.2015
Cosmetology License - Cosmotology
Capri Institute of Hair Design
High School Diploma -
Lacey Township High School
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