Summary
Overview
Work History
Education
Skills
Timeline
Generic
Randilyn Ortega

Randilyn Ortega

La Quinta,CA

Summary

Adept at researching and responding to title requests, processing information, opening accounts, and preparing documents. Unsurpassed work ethic, in-depth understanding of escrow activities and passion for providing exceptional service to clients.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Escrow Assistant

Prominent Escrow Services, Inc.
02.2025 - Current
  • Followed-up on status of releases, policies, and return of recorded documents.
  • Studied and clarified buyer, seller, and lender instructions to determine escrow requirements.
  • Examined purchase and sale agreement for potential items of concern and addressed immediately.
  • Scheduled signings and gathered required paperwork.
  • Obtained documents such as proof of insurance and HOA statements.

Escrow Assistant

Stonegate Escrow
07.2024 - 12.2024

Receptionist

Resolution Escrow
03.2024 - 07.2024
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.

Sales Associate

TJ Maxx
09.2023 - 03.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.

Crew Member

Cold Stone Creamery
03.2023 - 08.2023
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Horizon High School
La Quinta, CA
05-2023

Skills

  • Property research
  • File management
  • System updating
  • Data entry proficiency
  • Deadline oriented
  • Processing expertise
  • Client relationship building

Timeline

Escrow Assistant

Prominent Escrow Services, Inc.
02.2025 - Current

Escrow Assistant

Stonegate Escrow
07.2024 - 12.2024

Receptionist

Resolution Escrow
03.2024 - 07.2024

Sales Associate

TJ Maxx
09.2023 - 03.2024

Crew Member

Cold Stone Creamery
03.2023 - 08.2023

Horizon High School

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