Organized and dependable candidate successful at leading teams with multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Representative Retirement
Empower Retirement
04.2021 - Current
Communication with teammates and management to foster a productive autonomous environment
Analyzing the needs of clients to meet goals and maximize satisfaction.
Educated clients on financial topics
Supervisor
Starbucks/Hms Host
11.2017 - 11.2021
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted workflow to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Fountain Worker
Treasure Island Hotel & Casino
11.2010 - 11.2017
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Completed shop steward training to provide information to coworkers regarding new developments within the collective bargaining agreement
Education
Bachelor of Arts - Commnunications, Public Relations