Randolph Whiting
Waupaca,WI
Summary
Dynamic Department Manager with proven expertise in customer service, team leadership, and operational efficiency. Consistently optimized inventory management processes, enhancing stock availability and team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Department Manager
Kroger
Waupaca, WI
04.2020 - 02.2026
- Led team in optimizing inventory management processes to improve stock availability.
- Implemented training programs for staff to enhance customer service skills and operational efficiency.
- Coordinated scheduling and staffing to ensure adequate coverage during peak hours.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Oversaw daily operations of grocery department, ensuring compliance with company standards and regulations.
- Managed inventory levels, optimizing stock rotation and minimizing waste across product lines.
Food Service Worker
Hardee's Restaurant
Waupaca, WI
02.2020 - 05.2020
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new staff on food preparation procedures and restaurant policies, fostering a cohesive team environment.
Education
Associate of Science -
UW-Extension
Madison, WI05-1993
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Decision-making
- Goals and performance
Certification
- Food Safety, Kroger 2025
Timeline
Department Manager
Kroger
04.2020 - 02.2026
Food Service Worker
Hardee's Restaurant
02.2020 - 05.2020
Associate of Science -
UW-Extension