Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Arshiya Fahad

Leander,TX

Summary

A seasoned Scrum Master with more than five years of expertise in guiding cross-functional teams to successfully deliver top-notch software products. Demonstrated proficiency in orchestrating Agile rituals and applying the Scrum framework to enhance teamwork, efficiency, and ensure timely, budget-conscious project completion. Skilled at pinpointing and eliminating roadblocks that hinder team advancement, while also mentoring team associates to enhance their Agile methodology proficiencies. A proficient communicator and adept troubleshooter, recognized for spearheading outstandingly productive teams and achieving remarkable outcomes.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scrum Master

Southern Staffing Corporation
11.2020 - Current
  • Facilitated daily stand-up meetings, sprint planning sessions, sprint reviews, and retrospectives to ensure alignment and progress toward sprint goals.
  • Coached and mentored the development team on Agile best practices, enabling them to self-organize and make informed decisions.
  • Collaborated with Product Owners to refine and prioritize the product backlog, ensuring clear and achievable user stories.
  • Managed impediments and removed roadblocks to maintain a productive and focused work environment.
  • Tracked team performance using metrics such as velocity, burndown charts, and cycle time, adjusting strategies as needed.
  • Fostered a culture of continuous improvement by facilitating regular retrospectives and implementing actionable changes.
  • Acted as a shield to protect the team from external distractions, allowing them to maintain their focus on sprint commitments.
  • Cultivated strong relationships with stakeholders and clients, providing regular updates on project progress and managing expectations.

Agile Scrum Master

IMB-Southern Staffing
08.2017 - 10.2019
  • Led a cross-functional Agile team in the successful delivery of projects, resulting in 30% increase in product quality and 65 % reduction in time-to-market.
  • Introduced and championed Kanban practices, leading to a 70% improvement in overall workflow efficiency and reduced lead times.
  • Collaborated with the QA team to implement automated testing processes, resulting in a 25% decrease in defects and faster release cycles.
  • Guided the team in adopting Agile engineering practices such as continuous integration, test-driven development, and pair programming.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Project Lead

National Health Services NHS
03.2015 - 02.2016
  • Elicited, documented, and analyzed business requirements from stakeholders, resulting in improved processes and systems
  • Conducted thorough data analysis to identify range of health care services available, capacity and utilization of resources while adhering to national quality of standards, Identified trends, patterns, and insights, leading to actionable recommendations for health care optimization
  • Developed comprehensive business cases, outlining potential benefits, risks, best practices, and recommended strategies for process improvements within the health sector
  • Worked closely with the development team to translate business requirements into user stories and technical specifications
  • Presented findings and recommendations to senior management, facilitating data-driven decision-making

Education

Master of Science - Accounts And Finance

University of Salford
United Kingdom
04.2016

BBA - Management Information Systems

FAST
08.2011

Skills

  • Agile Frameworks (Scrum, Kanban, SAFe, etc)
  • ITSM/ALM Tools (Jira, ServiceNow, VersionOne,Microsoft Azure)
  • MS Excel, Powerpoint, Project
  • Project Management
  • Cross-Functional Team Facilitation
  • Scrum of Scrums (SoS)
  • Metrics Program Implementation
  • Team Building
  • Communication and Facilitation
  • Conflict Resolution
  • Problem-Solving
  • Time Management
  • Budget Management
  • Coaching and Mentorship
  • Process Improvement

Certification

Certified Scrum Master ( CSM)

Lean Sigma Certified- Yellow Belt

Timeline

Scrum Master

Southern Staffing Corporation
11.2020 - Current

Agile Scrum Master

IMB-Southern Staffing
08.2017 - 10.2019

Project Lead

National Health Services NHS
03.2015 - 02.2016

Master of Science - Accounts And Finance

University of Salford

BBA - Management Information Systems

FAST

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Arshiya Fahad