Randall Bowen
PLEASANT HILL,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Driven and motivated Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with service team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Overview
30
30
years of professional experience
Work History
Business Consultant
Hunter Engineering
01.2021 - Current
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Worked closely with distribution team on understanding customer requirements, promoting products and delivering sales support.
- Assisted customers in troubleshooting product issues and provided timely technical support.
- Presented technical presentations to clients to explain product features and benefits.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Oversee deliveries of product.
- Assisting with installs of product and working closely Hunter service team.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
Branch Operations Manager
Equipment Service Company By Allied Oil
02.2016 - 12.2020
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Performed monthly compliance checks.
- Assessed employee performance and developed improvement plans.
- Trained employees on proper procedures and strategies to improve productivity.
- Help promote and sell our automotive equipment.
- Handled any major customer issues.
- Worked with distributors production to get product delivered to its final destinations.
Warehouse Supervisor
Polytainers
02.1993 - 02.2016
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw daily operations and shipping and handling processes.
- Operated warehouse material handling equipment correctly to move loads.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Used warehouse management software to reconcile daily inventory.
- Performed troubleshooting to resolve issues with equipment, devices and products.
Education
High School Diploma -
Pleasant Hill High School
Pleasant Hill, MO05.1992
Skills
- Promotional Events
- Customer Retention
- Operational Processes
- Key Relationships
- Project Requirements
- Customer Engagement Strategies
- Corporate Standards
- Daily Reports
- Price Verifications
- Special Promotions
Accomplishments
Achieved Presidents Club my first year with Hunter for hitting 150% of sales quota.
Timeline
Business Consultant
Hunter Engineering
01.2021 - Current
Branch Operations Manager
Equipment Service Company By Allied Oil
02.2016 - 12.2020
Warehouse Supervisor
Polytainers
02.1993 - 02.2016
High School Diploma -
Pleasant Hill High School
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