Randy Hash
WILMINGTON,DE
Summary
Dynamic Sales Manager with a proven track record at Bimbo Bakeries USA, excelling in relationship building and strategic planning. Expert in training sales teams and driving performance, consistently surpassing sales targets. Adept at client relationship management, enhancing customer loyalty through exceptional service and tailored solutions.
Overview
14
14
years of professional experience
Work History
Sales Manager
Bimbo Bakeries USA
04.2019 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Customer Service Representative
Wawa
04.2017 - 03.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Route Sales Representative
Thomas Breads
09.2012 - 04.2017
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Collaborated with customers to identify needs and provided catered solutions
- Maximized sales through effective territory management and strategic route planning.
- Immediately addressed problems with customers to promote speedy resolution.
Cashier
Acme Markets, Inc
08.2011 - 07.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Delcastle Technical HS
Wilmington, DE06-2012
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Client relationship management
Timeline
Sales Manager
Bimbo Bakeries USA
04.2019 - Current
Customer Service Representative
Wawa
04.2017 - 03.2019
Route Sales Representative
Thomas Breads
09.2012 - 04.2017
Cashier
Acme Markets, Inc
08.2011 - 07.2012
High School Diploma -
Delcastle Technical HS
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