Randy Hendrickson
Norfolk,VA
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Cogans Pizza
07.2024 - 11.2025
- Delivered exceptional customer service, ensuring timely and accurate order fulfillment.
- Trained and mentored new staff on menu items and service protocols.
- Collaborated with kitchen staff to streamline food preparation processes.
- Managed multiple tables simultaneously while maintaining high service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Reedville Market Resturant
03.2022 - 08.2023
- Maintained cleanliness and organization of dining area to meet health regulations.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated good relationships with regular customers.
Server
Horn Harbor Restaurant and Blue Compass Marina
02.2021 - 03.2022
- Welcome guests to the restaurants
- Maintain Knowledge of the menu and specials while offering suggestions to guests
- Take accurate beverage and food orders in a fast-paced environment
- Ensure guests are enjoying their meals and take swift action to correct any problems
- Maintain a positive attitude while working well under pressure with bussers, cooks, and other staff
- Prepare accurate checks that itemize meal expenses and collect payments from guests
Education
Bachelor of Science - Industrial And Organizational Psychology
Old Dominion University
Norfolk, VA05-2026
Skills
- Exceptional customer service
- Strong work ethic
- Team collaboration
- Performance improvement
- Relationship management
- Task prioritization
Affiliations
University Accountability Board
Society for Human Resource Management
Association of Psychology Students
ODU Sexuality and Gender Alliance
Certification
SHRM Certified Professional (Not yet)
CAPM (PMI) (Not yet)
Timeline
Server
Cogans Pizza
07.2024 - 11.2025
Server
Reedville Market Resturant
03.2022 - 08.2023
Server
Horn Harbor Restaurant and Blue Compass Marina
02.2021 - 03.2022
Bachelor of Science - Industrial And Organizational Psychology
Old Dominion University