Janessa Sala
Anaheim,CA
Summary
Achieved timely and accurate processing of medical billing and insurance coding through effective teamwork. Enhanced record-keeping practices, ensuring confidentiality and compliance. Contributed to a culture of accountability and excellence in task execution.
Overview
12
12
years of professional experience
Work History
Order Management Specialist
Shoreline Supply Co
Los Alamitos
07.2022 - Current
- Liaised with warehouse supervisor to address missing orders and resolve identified errors.
- Optimized routing of 11 delivery routes according to established guidelines for driver efficiency.
- Processed order confirmations, addressed customer inquiries, and managed order adjustment requests via email.
- Executed order processing through DDI system to ensure timely fulfillment.
- Organized order routing based on scheduled delivery dates.
- Cataloged and highlighted all refrigerated items from incoming orders.
Medical Records Clerk
Desert Radiology
Las Vegas, NV
02.2022 - 07.2022
- Increased team efficiency by implementing several process improvements.
- Implemented techniques to improve the medical records scanning/uploading process.
- Set up patient charts and documented information with attention to confidentiality.
- Observed strict confidentiality and safeguarded all patient-related information.
- Verified and entered necessary information into the patient management system.
- Carefully selected, developed and retained qualified staff, as well as trained new staff.
Medical Records Scanning Clerk
Tessie Cleveland Community Services
Los Angeles, CA
11.2013 - 09.2021
- Processed client intake forms, ensuring accurate data entry and compliance with organizational standards.
- Assisted in optimizing staff allocation for maximum service efficiency.
- Scanned and indexed medical records into electronic health record systems for efficient retrieval.
- Collaborated with healthcare staff to streamline record management processes and improve accuracy.
- Trained new employees on scanning protocols, software usage, and data entry best practices.
Education
Certificate - Medical Billing And Insurance Coding
UEI College
Gardena, CA01.2013
Skills
- Medical records
- Medical billing
- Medical terminology
- Medical office experience
- Records Management
- HIPAA
- EMR Systems
- Clerical Experience
- Strategic Planning
Additional Information
- Skills Team Development Organizing and Planning
- Relationship and Team Building Strategic Planning
- Interpersonal Skills Team Leader
- Information Documentation
Timeline
Order Management Specialist
Shoreline Supply Co
07.2022 - Current
Medical Records Clerk
Desert Radiology
02.2022 - 07.2022
Medical Records Scanning Clerk
Tessie Cleveland Community Services
11.2013 - 09.2021
Certificate - Medical Billing And Insurance Coding
UEI College